Franchise Manager  

1. Operations

• Leads the management of operations of multiple store assignments.
• Plans and solves issues and concerns of store assignments.
• Recommends process improvement, and ensures consistent and efficient management of area operations to maximize sales.
• Reduces operating expenses and ensure consistent and excellent customer service.
• Implements programs to improve over-all efficiency and optimal performance of all staff within area of jurisdiction thru value-selling, accurate counter operations, effective monitoring and supervision of store’s transactions, pro-active team management and development and consistent sales reporting to management.
• Monitors store operations in the areas of quality, customer service, safety and security, facilities management and equipment maintenance.
• Creates a high performance culture in the entire area operations by adopting people management practices that emphasize empowerment, quality, productivity standards, and goal attainment.
• Manages the availability and delivery of products, services, and installation of equipment and collection and receivables.
• Maintains regular contact and coordinated with suppliers to ensure high level customer satisfaction.
• Manages the maintenance and accuracy of equipment and consumables and branch sales reports.
• Oversees the efficient and safe conduct of quality installation, preventive maintenance and repair of store machine/equipment.
• Assists in screening applicants for store operations.

2. Sales

• Leads stores in achieving performance targets (sales & profits).
• Creates or develops strategy in order to achieve sales and/or profitability of the Company by providing quality customer and employee support services.
• Identifies market opportunities and potential of the area.
• Prepares and submits regular sales reports; such as monthly coverage plan, monthly business review, and sales forecast.
• Assists in the organization and implementation of trade shows and other event campaigns.
• Submits monthly reports on discounts granted to customers.
• Prepares operational and non-operational reports as required by Management.
• Conceptualizes and presents project bids.
• Reports all developments in a given project.
• Handles or monitors a project outside of Metro Manila the duration of which is dependent on the given task, as needed.
• Assists the General Manager, Operations Manager or any Project Managers in any way deemed necessary.
• Promotes teamwork and coordination among your team members and with other work groups.
• Abides by all set rules and regulations of Promo Exchange, Inc.

• 5 to 10 years work experience.
• Strong analytical and planning skills.
• Good communication and presentation skills.
• Excellent problem-solving skills.
• Must be willing to travel