Project Manager  

The Project Manager's main responsibilities are to plan, coordinate, implement and finalize projects according to the specifications and deadlines. He/She must also define the project’s objectives, create schedules and oversee quality control throughout the entire project.

Roles

Resource management

• Determine project roles of team members based on project requirements, timeframes and budget.
• Define skill sets (competencies) required for the project based on project specifications and requirements.
• Determine resource requirements (including staffing, software, hardware, and facilities) of projects, based on project specifications.

Client management

• Builds a knowledge base of each client’s business, organization and objectives.
• Manages day-to-day client interaction and seek opportunities to increase customer satisfaction and deepen client relationships.
• Communicates effectively with clients to identify needs. Sets and manages client expectations.
• Develops lasting relationships with client personnel that foster client ties.
• Understands our pricing model and billing procedures.
• Assures project forms are completed by customer and submitted.
• Tracks team tasks a daily basis.

Project Planning

• Explain implications of changes to project scope and/or objectives to the client and to the project team.
• Lead the team to prioritize signed off project work based on analysis of strategic importance, tasks outstanding, obstacles or barriers, budgets, resources and deadlines.
• Create, or participate in the creation of project documentation
• Establish and maintain a usable and well-communicated schedule for all phases of a project.

Project Control

• Manage scope creep through client change orders, internal change orders, phased delivery or other methods to ensure projects deliver on timeline, scope, budget and strategy expectations.
• Evaluate all key project deliverables, as well as final product to ensure traceability of requirements, high quality and client acceptance.
• Ensure project meets internal and client expectations with respect to quality, budget, delivery timelines, and strategy.
• Identify, track, manage and mitigate risk on specific client engagements. Escalate these issues when necessary to ensure minimal impact to quality, budget, and timeline.
• Where project control is in jeopardy, create contingency plans with appropriate input from key team members (including the account director) and implement a revised project schedule, scope or budget in a timely manner.

Project Communication

• Work with account director to ensure clients achieve an understanding of expectations, deliverables, dependencies, risks, progress and the brightworks development process.
• If needed, create customized reporting for the client or team.
• When appropriate, work directly with clients, or in concert with account management and/or team leads, to secure sign off on deliverables or documentation
• Use sound judgment in all project communication and ensure that key stakeholders including the
• Team, client and management are apprised of project activities in a timely manner.
• Communicate progress, risks, expectations, timelines, milestones and other key project metrics to clients and team members.

• Bachelor’s Degree in Computer Sciences, Information Management or related fields.
• We prefer 2+ years experience working professionally in the Web Development industry.
• Confident in written and oral communication in English.
• Experience using project management software like JIRA is a plus.
• Good time management and communication skills.