Customer Retention Specialist
PLDT, Inc.
- Mandaluyong, PhilippinesPLDT Innolab Building, Boni Avenue, Mandaluyong, Metro Manila, PhilippinesMandaluyongMetro ManilaPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Đã hết hạn 7 years ago
2017-08-24T16:15:08.079158+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
- Assists in creating, developing, implementing, monitoring and evaluating the churn, retention and loyalty programs/campaigns
- Conducts quarterly churn, rewards and loyalty roadshows nationwide
- Prepares churn analysis per campaign
Trình độ tối thiểu
- Bachelor's degree holder, preferably in Business Administration, Marketing, Advertising, Information Technology or any related course
- Preferably with background in programming, accounting, customer care or sales
- Preferably with experience in product life cycle management and financial analysis
- With good written and oral communication skills
Kỹ năng cần thiết
- Strategic Planning
- Marketing Communications
- Product Management
Tóm tắt công việc
- Trình Độ Công Việc
- Phó Giám Sát/Giám Sát
- Ngành Nghề
- Sales and Marketing
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Once in a while
- Địa chỉ văn phòng
- PLDT Innolab Building, Boni Avenue, Mandaluyong, Metro Manila, Philippines
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Về PLDT, Inc.
PLDT, Inc. is the leading telecommunications and digital services provider in the Philippines. Through its principal business groups – fixed line, wireless and others – PLDT offers a wide range of telecommunications and digital services across the Philippines’ most extensive fiber optic backbone, and fixed line and cellular networks.
PLDT is listed on the Philippine Stock Exchange (PSE:TEL) and its American Depositary Shares are listed on the New York Stock Exchange (NYSE:PHI). PLDT has one of the largest market capitalizations among Philippine listed companies.
MISSION STATEMENT
PLDT will be the preferred full service provider of voice, video and data at the most attractive levels of price, service quality, content and coverage, thereby bringing maximum benefit to the Company's stakeholders.