Customer Service Representative (CSR)
Penbrothers International Inc.
- Makati, Philippines6th Floor, OPL Building, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippinesTELECOMMUTE
- Toàn thời gianFULL_TIME
Đã hết hạn 4 years ago
2020-09-03T16:00:00+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
- Addressing customer inquiries and requests via E-mail and Freshdesk ticketing platform in a
- professional and timely manner
- Customer retention
- Negotiate with customers in a strategic manner that will lead to a potential sale
- Document and report incidents
- Review and finalize customer purchase orders
- Process orders for dispatch
- Work closely with the BD Team to stay updated on client policies and processes
Trình độ tối thiểu
- At least 2 years in college
- Experience in the BPO industry for an international account preferred
- Excellent written and spoken professional communication skills in English
- Exceptional communication and interpersonal skills, collaborative and a strong team player
- Detail-oriented
- Good customer service and problem-solving skills
- Willing to work weekends and in shifting schedules
- Can work with minimum supervision
- Strong analytical and planning skills;
- Good communication and presentation skills;
- Excellent problem-solving skills;
Đặc quyền và lợi ích
Work from Home
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Sometimes
- Địa chỉ văn phòng
- 6th Floor, OPL Building
- Ngành nghề
- Consulting/Business Services
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- http://www.penbrothers.com
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Về Penbrothers International Inc.
Penbrothers works with startups and SMEs from all over the world, helping them build and scale their teams with talent in the Philippines at a fraction of the cost.
With several offices in various locations, Penbrothers makes it easier for companies to focus on their core business by taking care of the talent sourcing, hiring, payroll and office space.