Sales Representative (BPO)
Penbrothers International Inc.
- Makati, Philippines6th Floor, OPL Building, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
Participate in outbound & inbound marketing campaigns directed at exiting and new customer acquisition. Ensure all calls are pro-active by confirming all information on our database is correct ie: lines are active and working, mailing address and contact persons are correct, actively promote and sell Flip TV products and services to tolling and non-tolling customers, work as part of a team and demonstrate flexibility with regard to tasks assigned and hours worked. Utilize problem solving skills on a daily basis, and adhere to Privacy Regulations by demonstrating discretion with Customers personal information.
PRIMARY RESPONSIBILITIES
- Participate in outbound campaigns to existing customers with the aim of increasing ARPU (Average Revenue per user)
- Participate in outbound campaigns to new & existing customers to facilitate increased subscriber numbers
- Achieve and maintain all relevant KPIs (Key Performance Indicators) including Sale targets, availability, and adherence to schedule/roster.
- Actively work towards meeting group KPIs and improving personal performance including attending and participating in team meetings
- Ensure that commitments made to customers and responses to Sales enquiries are in line with company values and objectives
SECONDARY RESPONSIBILITIES
- Expectations: Inbound and Outbound Sales Campaigns
- Pro-actively handle Sales calls
- Be logged in and ready to make and take calls at all times
- Understand the concepts behind scripts and follow them
- Contribute to the understanding and development of strategies to overcome customer objections
- Be self directed and motivated in reaching goals
- Increase customers usage of individual Flip TV services and range of services used Attend regular staff meetings to ensure a thorough understanding of:
- Flip TV’ goals and objectives
- Flip TV’ full range of products and services
- Issues impacting personal and team performances
Trình độ tối thiểu
- Proven communications and teamwork background.
- Proven sales focus
- Sales /call centre experience preferred.
- Computer literate, proficient in the use of Microsoft Excel & Word, Outlook email.
- Excellent Verbal and written communication / presentation skills
- Strong interpersonal skills
- Analytical and problem solving skills
- Sound administrative skills including attention to detail and accuracy
- Strong Sales orientation
- Ability to prioritise issues, maintain a high energy level and approach all work with a sense of drive and urgency
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Sales and Marketing
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Địa chỉ văn phòng
- 6th Floor, OPL Building
- Ngành nghề
- Consulting/Business Services
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- http://www.penbrothers.com
Về Penbrothers International Inc.
Penbrothers works with startups and SMEs from all over the world, helping them build and scale their teams with talent in the Philippines at a fraction of the cost.
With several offices in various locations, Penbrothers makes it easier for companies to focus on their core business by taking care of the talent sourcing, hiring, payroll and office space.