Technical Support Specialist
Penbrothers International Inc.
- Makati, Philippines6th Floor, OPL Building, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
WE WANT YOU TO:
- Deliver high-quality support to all end-users in a courteous and professional manner
- Perform installations, upgrades, configuration, maintenance, troubleshooting and fine tuning of desktops and laptops (Windows and Mac)
- Be responsible in the installation and deployment of network printers and phone systems
- Manage IT equipment including desktop computers, printers, monitors, phones and other general peripherals
- Actively monitor and manage IT Helpdesk requests
- Maintain an inventory of company assets
- Be able to rack and stack servers and be responsible in server cabling and patching
WHY WOULD YOU WANT TO WORK HERE?
- Our team is composed of humble and curious individuals with the ambition and will to learn.
- We are always open to new and exciting ideas.
- We have a fun and fast-paced, but "get-it-done" work environment that requires motivation, self-learning, and a good sense of humor.
- Hats, jeans, t-shirts and hoodies are normal attire. If you prefer formal attire, you can do that too.
- We pride ourselves on our knowledge, professionalism, integrity and innovation.
- We challenge and support ourselves and each other every day.
- We like to celebrate and do fun things together, during breaks or after working hours.
- We have a beer fridge.
Trình độ tối thiểu
- Bachelor’s Degree in Computer Science, Information Technology or any related course
- At least two (2) years of related work experience
- Excellent communication skills and customer service experience
- Strong troubleshooting skills
- Knowledge of servers, desktops, laptops, mobile devices and printers
- Hands-on experience with Mac OS
- Good knowledge of Windows Server, Active Directory and windows networking
- Good knowledge of wired and wireless networks
- Good understanding of Service Desk and ticket management
- Knowledge in Office 365 is a plus
- MCSA, CCNA, A+ Certification – not a requirement but an advantage
Tóm tắt công việc
- Trình Độ Công Việc
- Phó Giám Sát/Giám Sát
- Ngành Nghề
- IT and Software
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Once in a while
- Địa chỉ văn phòng
- 6th Floor, OPL Building
- Ngành nghề
- Consulting/Business Services
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- http://www.penbrothers.com
Về Penbrothers International Inc.
Penbrothers works with startups and SMEs from all over the world, helping them build and scale their teams with talent in the Philippines at a fraction of the cost.
With several offices in various locations, Penbrothers makes it easier for companies to focus on their core business by taking care of the talent sourcing, hiring, payroll and office space.