Technical Support Specialist (Wordpress)
Penbrothers International Inc.
- Makati, Philippines6th Floor, OPL Building, Makati, Metro Manila, Philippines, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
Based in Makati, the successful candidate will pursue the company-wide goal of solving the problem of customer support for businesses that create themes & plugins for WordPress.
What can we offer you…
- An intensive four-week training program to bring you up to speed
- A modern, open-space office environment and equipment
- A good team culture, which encourages respect, integrity, friendliness, and enjoyment
- A framework for continuously developing new & existing skills
- Team building activities and fun trips away
Duties & Responsibilities:
- Communicating with customers via any of the following: helpdesk, online chat, email, forum.
- Logging into customer websites and figuring out the cause of any problems they have
- Offering technical solutions & explanations in a way so that a non-technical person can understand
- Documenting software bugs and improvements so that developers can easily understand and work on them
- Focusing on developing your skills, with an aim to improve a little bit each day (Kaizen)
Trình độ tối thiểu
To do this job, you will need the following…
- Excellent written English communication
- Proficiency with WordPress
- Experience with HTML & CSS
To join this company, you will need the following:
- The desire to learn and develop skills, every day
- The persistence to see a challenge through to the end, even when it gets tough
- The discipline to take customer support as seriously as we do
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- IT and Software
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Once in a while
- Địa chỉ văn phòng
- 6th Floor, OPL Building, Makati, Metro Manila, Philippines
- Ngành nghề
- Consulting/Business Services
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- http://www.penbrothers.com
Về Penbrothers International Inc.
Penbrothers works with startups and SMEs from all over the world, helping them build and scale their teams with talent in the Philippines at a fraction of the cost.
With several offices in various locations, Penbrothers makes it easier for companies to focus on their core business by taking care of the talent sourcing, hiring, payroll and office space.