Australian Customer Service
OOSM Business Solutions Inc.
- Quezon City, PhilippinesEastwood, Quezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippines
- 20.000,00 PHP - 25.000,00 PHP / monthPHP200002500020000MONTH
- Toàn thời gianFULL_TIME
Đã hết hạn 7 years ago
2016-12-30T16:00:00+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
- Resolve customer complaints via phone, email, mail, or social media.
- Use telephones to reach out to customers and verify account information.
- Greet customers warmly and ascertain problem or reason for calling.
- Cancel or upgrade accounts.
- Assist with placement of orders, refunds, or exchanges.
Trình độ tối thiểu
- Must possess at least a Bachelor`s/ Degree, Secretarial or equivalent
- Exceptional English communication skills ( both verbal & written )
- With at least five years experience in Australian BPO industry or the like
- Proficiency in Microsoft Office including Word, Excel, Emails in Microsoft windows environment and ability to navigate through software applications.
- Excellent Customer Service and interpersonal skills
- Highly organized, able to multitask and work independently
- Detail-oriented and resourceful
- Proficiency and accurate data entry skills
- Must have proven strong analytical and problem solving skills.
- Ability to build productive business relationship with clients
- Ability to follow directions and work with minimal supervision
- Ability to understand quickly and execute complex written and verbal instructions
Đặc quyền và lợi ích
Paid Holidays
Paid Vacation Leave
Paid Sick Leave
Paid Bereavement/Family Leave
Maternity & Paternity Leave
Single Parent Leave
Special Leave Benefits for Women
Life Insurance
Medical / Health Insurance
Tóm tắt công việc
- Trình Độ Công Việc
- Phó Giám Sát/Giám Sát
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Once in a while
- Địa chỉ văn phòng
- Eastwood, Quezon City, Metro Manila, Philippines
Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.
Về OOSM Business Solutions Inc.
Established as a multi-disciplinary business process outsourcing company, OOSM specializes in helping small and medium enterprises in Australia and New Zealand achieve growth and maintain a thriving business through a suite of services tailored around their exacting demands. A company defined by passion, commitment, and professionalism, OOSM is spearheaded by a team of BPO (Business Process Outsourcing) professionals who not only have years of experience in a range of disciplines but are also equipped with the proper training, skills and expertise necessary to get the job done.
While we may not be a big company, our size is our strength. It allows us to move efficiently, focus on the need at hand,
cascade responsibilities, and be flexible enough so that
we are able to quickly adapt to every situation.