Product Specialist
One Luna Global Connections, Inc.
- Quezon City, PhilippinesEastwood Ave, Bagumbayan, Quezon City, 1800 Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippines
- 19.000,00 PHP - 22.000,00 PHP / monthPHP190002200019000MONTH
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
Contract Type: Regular employment with 6-month probationary period
Work Hours: Mondays to Saturdays, 10:00 PM to 7:00 AM
Essential duties and responsibilities:
- Be responsible for various aspects of client implementation, open enrollment, problem resolution, data analysis, and audits.
- Monitor electronic feed distribution and address issues.
- Review and audit data and problem solve to ensure data integrity.
- Research client questions and issues and provide clear, timely, and accurate responses.
- Address employee login questions for the online enrollment platform.
- Assist more complex clients should the need arise.
Trình độ tối thiểu
Education / Experience:
- Preferably 2+ years of:
- HR / benefits administration experience.
- Customer service experience.
- Knowledgeable of / or with experience in HSA, FSA, and HRA is preferred but not required.
- Inbound/outbound phone experience.
- Comfortable with all Office programs and a general comfort level with multiple operating systems.
- Ability to work in a group setting and execute individual projects with ease.
Skills / Knowledge / Abilities
- Excellent English conversational skills.
- Excellent phone and e-mail communication skills.
- Excellent interpersonal, written and verbal communication skills.
- Proficiency in Microsoft Word, Excel, and Outlook.
- Strong Excel skills, including familiarity with VLOOKUP and pivot tables, along with proficiency in Word and Outlook.
- Excellent time management and organizational skills.
- Customer focus, teamwork skills.
- Ability to multitask and meet deadlines.
- Willing to work immediately or on short notice.
Đặc quyền và lợi ích
- Paid Vacation Leave
- Paid Sick Leave
- Paid Holidays
- Paid Bereavement/Family Leave
- Maternity & Paternity Leave
- Single Parent Leave
- Medical, Prescription, Dental, or Vision Plans
Kỹ năng cần thiết
- Telephone Skills
- Email Support
- Customer Service
- Time Management
- Communication Skills
- Microsoft / MS Excel
- Microsoft / MS Office
Tóm tắt công việc
- Trình Độ Công Việc
- Phó Giám Sát/Giám Sát
- Ngành Nghề
- Administration and Coordination
- Yêu cầu học vấn
- Đã tốt nghiệp THPT
- Nhà tuyển dụng trả lời hồ sơ
- Always
- Địa chỉ văn phòng
- Eastwood Ave, Bagumbayan, Quezon City, 1800 Metro Manila, Philippines
- Ngành nghề
- Business Process Outsourcing
- Vị trí đang tuyển
- 4 vị trí tuyển dụng mới
- Trang web
- http://onelunaglobal.com/
Về One Luna Global Connections, Inc.
One Luna Global Connections, Inc. is a Business Processing Outsourcing (BPO) and a shared workspace company located in Eastwood, Quezon City. We provide a range of business support and customer services in the fields of information and communications technology, finance and accounting, architecture and graphic design, human resources, and procurement.