IT Support Administrator
Odfjell Ship Management Philippines, Inc.
- Pasay, PhilippinesPasay, Metro Manila, Philippines, Pasay, Metro Manila, PhilippinesPasayMetro ManilaPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
The position caters to Odfjell Corporate IT Department and Odfjell Ship Management Technology Group for tasks and reports to Manager Shared Services Center Manila. The position must follow the corporate IT rules & guidelines as prescribed by Odfjell Corporate IT.
Areas of responsibility
- Member of IT Support group based in Manila, that provides first line IT support by e-mail, remote and phone support to Odfjell Managed vessels on a 24/7 basis.
- Supports the Business with Office365 and Sharepoint expertise
- Follows and Implements IT System changes and maintenance according to defined standards
- Maintains and Operates IT Systems onboard and at small offices without dedicated IT personnel in cooperation with Corporate IT
- Monitors IT Systems for security threats and weaknesses.
- Facilitates for Cyber Security Awareness amongst all employees.
Work Tasks / Support
- Attends to vessel and office IT problems via helpdesk ticket system;
- Coordinates with external vendor support for resolution of cases, as applicable;
- Installs and upgrades systems in vessels and in the office;
- Coordinates with Corporate IT for systems deployment and maintenance;
- Complies to best practices for IT security;
- Monitors and troubleshoots email, network and satellite connectivity issues
- Provides troubleshooting guidelines to crew and office personnel, as applicable;
- Manages and administers local office and vessel servers, network and printers in cooperation with Cooperate IT;
- Informs the ship coordinator, superintendent and Corporate IT 2nd line for repair and spare parts replacement needed and any repair conducted, as applicable;
- Provides troubleshooting guidelines, monitors and reports VSAT connectivity issues and coordinates with external vendors as applicable;
- Upon request travel to offices and support, maintain or upgrade the IT systems there:
- Upon request travel, onboard and support, maintain or upgrade maritime communication and IT systems onboard
Trình độ tối thiểu
- Bachelor’s degree in Information Technology or related field;
- At least five (5) years’ experience in vessel or office support environment;
- Well experienced in server /network management and administration;
- Detailed knowledge to vmWare, Cisco, CheckPoint, Microsoft Server, Active Directory and SLQ Server;
- Well experienced in Cloud applications Office 365, Power BI and SharePoint Online;
- Familiar with SatCom technologies such as Inmarsat Fleet Broad Band and VSAT;
- Familiar with server hardware and termination of LAN connections Cat5e/6/7
- Strong analytical and problem-solving skills;
- Excellent communication skills;
- Ability to manage and implement IT infrastructure upgrade projects onboard;
- Ability to travel on short notice worldwide;
- Should be willing to work on a Shifting/Graveyard schedule;
Đặc quyền và lợi ích
- Retirement Benefit Plans
- Special Leave Benefits for Women
- Single Parent Leave
- Gym Membership
- Paid Holidays
- Medical / Health Insurance
- Paid Sick Leave
- Flexitime
- Life Insurance
- Paid Vacation Leave
- Maternity & Paternity Leave
- Medical, Prescription, Dental, or Vision Plans
Kỹ năng cần thiết
- Network Administration
- Computer Networking
- Incident Management
- Citrix
- Computer Troubleshooting
- Computer Hardware Troubleshooting
- Computer System Administration
Tóm tắt công việc
- Trình Độ Công Việc
- Phó Giám Sát/Giám Sát
- Ngành Nghề
- IT and Software
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Sometimes
- Địa chỉ văn phòng
- Pasay, Metro Manila, Philippines
Về Odfjell Ship Management Philippines, Inc.
The Odfjell Group is a leading service provider within the chemical tanker and storage industry. 2500 colleagues based in 16 international locations work together to serve more than 600 customers around the world.
The Odfjell fleet comprises about 80 ships in global and regional trade. The tank terminal division consists of six tank terminals, strategically located at selected international shipping hubs. The company was established in 1914 and is headquartered in Bergen, Norway.
Read more on Odfjell.com.