Client Relationship Specialist
Ninja Van
- Makati, PhilippinesMakati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
- Publishes daily reports to internal and external stakeholders.
- Addresses escalations from key accounts.
- Investigates and coordinates with internal team to resolve issues within provided timelines.
- Executes day-to-day operational tasks that deal with aligning Ninja Van’s and client’s system.
- Highlights improvement areas and recommends solutions that would help Ninja Van meet the agreed timelines and metrics with the client.
- Assists the account manager in tracking product requests based on client feedback.
Trình độ tối thiểu
- Must have a College Graduate.
- Proficient in Word, Spreadsheets (Excel / Google Sheets), and Presentation tools.
- Proficient in database management utilizing SQL.
- Proficient in written and oral English and Tagalog.
- Must be a critical thinker and customer-oriented.
- Experience in logistics or e-commerce industries is an advantage.
- Willing to work on shifting schedules.
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Sales and Marketing
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Sometimes
- Địa chỉ văn phòng
- RCBC Plaza, Makati, Metro Manila, Philippines
- Ngành nghề
- Logistics / Procurement
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- http://www.ninjavan.co
Về Ninja Van
Ninja Van is on a mission to dominate last-mile delivery for eCommerce in South East Asia. We are one of the fastest growing startups in the region, having won over 3,000 merchants and delivering 15,000 parcels a day in six countries, Singapore, Malaysia, Indonesia, Thailand, Vietnam and the Philippines.
At our core we are a technology company that is disrupting a massive industry with cutting edge software and operational concepts. Driven by algorithm-based optimization, dynamic routing, end-to-end tracking and capacity balancing with partner fleets, we provide best-of-class delivery services that delight both the shippers and end customers.
Why Ninja Van?
We are only just getting started! We have much room for improvement and many ideas that will further shape the industry. We are on the lookout for world-class talent to fill our world-class team. We want people who are passionate about making a difference to the world. We like people who are brimming with ideas and who take initiative rather than wait to be told what to do. We prize team-first mentality, personal responsibility and tenacity to solve hard problems and meet deadlines.