Account Manager  

Does

• Operating as the lead point of contact for partner accounts under the Bills Pay vertical
• Champions product enhancements and biller expansion while working with cross-functional teams from Mynt to enable consumer-facing units to understand new product launches and marketing promotions and address inquiries
• Oversees customer account management including negotiating contracts and agreements to maximize profit
• Ensure timely and successful delivery of solutions according to partner needs and objectives
• Manage tasks and projects assigned from time to time as needed by the business
• Responsible for onboarding and integration of new partners
• Liaise between partners and internal teams

Displays

• Clear grasp of Bills Payment business to drive growth
• Analytical thinking and problem solving in both strategic and operational levels
• Copy reading and writing skills; effective articulation of products/campaigns to both internal partners and the customers
• Experience in account management
• Ability to perform simple to complex cost-benefit analysis
• Strong organizational skills and high attention to detail
• Project management and stakeholder management skills

Delivers

• Monthly active users
• Documents management: Ensures documents are complete and accurate for biller on-boarding
• Business review docs: Regularly aligns and reviews business performance with billers/ partners to ensure sustainable growth
• Product enhancements and merchant expansion

• Highly skilled in account management
• Preferably has background and knowledge in Bills Payment industry
• Customer oriented
• Driven and self managed
• Highly skilled in data analysis
• Highly organized and high attention to detail
• Proficient in MS Office applications