Account Executive (Bali)
Moka
- Denpasar, IndonesiaDenpasar, Bali, IndonesiaDenpasarBaliIndonesiaIndonesia
- Toàn thời gianFULL_TIME
Đã hết hạn 4 years ago
2019-12-30T17:00:00+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
- Keep retention rate and upselling rate above the target.
- Engage with our key merchants and help them to resolve their concern and also assisting their needs to prevent them from churning.
- Provide action plan and liaise with related party to address merchant needs and/or issue.
- Upsell for premium features based on merchant need and also their expansion strategy.
- Collect merchants feedback to improve customer experience.
- Actively involved in merchant’s onboarding process.
- Report renewal and upselling results on a regular basis and suggest improvements to prevent merchant from churning and increase upselling rate.
- Create documentation and tracking for merchant interaction and also daily activities.
Trình độ tối thiểu
- Willing to be relocated to Bali/ Surabaya/ Semarang
- Minimum Bachelor degree holder.
- Excellent communication, problem solving, and project management skill.
- Target oriented and enjoyed fast-paced environment.
- Has good English for both verbal and written.
Tóm tắt công việc
- Trình Độ Công Việc
- Phó Giám Sát/Giám Sát
- Ngành Nghề
- Sales and Marketing
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Once in a while
- Địa chỉ văn phòng
- Denpasar, Bali, Indonesia
- Ngành nghề
- Information Technology / IT
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- https://www.mokapos.com/
Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.
Về Moka
We are the fastest-growing technology startup in Indonesia. We want to bring business ecosystem to everyone, and empower businesses to sell and grow.
At Moka, we believe in values, not rules. We believe that it's not about the suits or the time check-ins, but it's about delivering on our promises. We believe in taking ownership and challenging ideas. We believe in being part of the solutions, not the problem.
If you want to be part of a world-class team with a mission to disrupt technology in Indonesia, come join us.