Collections Training Associate
Metrobank
- Pasay, PhilippinesPasay, Metro Manila, PhilippinesPasayMetro ManilaPhilippinesPhilippinesTELECOMMUTE
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
The jobholder provides training solutions and other initiatives for the development and growth of employees of the Collections Department. He/she shall design and review training modules and motivational programs that will help achieve the department’s goals.
Deliver training solutions
- Design, conduct and constantly improve training modules based on department’s needs.
- Provide assistance in the training preparation, conduct, and post event activities.
- Conduct briefing session with new hires for the mandated courses offered by HR.
- Conduct on-boarding training to new hires
Coordinate all training and learning courses which may include but not limited to:
- Staff nomination/enrolment.
- Confirm/coordinate participant schedules which may include external collectors.
- Handle relevant communications on the subject.
- Ensure that the department have zero incident of no-show for company-wide and external trainings.
Assist in maintaining the training and incentive database of Collections and ensure the accuracy of recorded information.
Handle administrative requirements of training courses and motivational programs.
- Set up of training venue according to the trainer/facilitator’s specification.
- Safekeeping, tracking and disbursement of incentive rewards.
- Reproduction of course hand-outs and other materials.
Monitor the proper maintenance of training facilities and equipment
- Cleanliness of the training and conference rooms.
- Proper maintenance of the training equipment.
- Reservation requests for the use of the training and conference rooms, and/or training equipment.
Trình độ tối thiểu
- Bachelor’s degree holder; preferably graduate of Business, Psychology or Human Resources;
- Proficient in the following Microsoft applications: Word, Excel and PowerPoint;
- knowledge on MS Publisher is an advantage;
- Has at least 6 months experience in the banking industry;
- Has at least 6 months of training experience;
Đặc quyền và lợi ích
- Work from Home
- Retirement Benefit Plans
- Special Leave Benefits for Women
- Single Parent Leave
- Paid Holidays
- Medical / Health Insurance
- Paid Sick Leave
- Paid Bereavement/Family Leave
- Life Insurance
- Paid Vacation Leave
- Maternity & Paternity Leave
- Medical, Prescription, Dental, or Vision Plans
Kỹ năng cần thiết
- Classroom Management
- Learning Strategies
- Organizing and Planning
- Program Evaluation
- Training Facilitation
- Curriculum Design and Development
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Always
- Địa chỉ văn phòng
- Pasay, Metro Manila, Philippines
- Ngành nghề
- Banking / Mortgage
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- https://careers.metrobank.com.ph
Về Metrobank
Be part of a leading financial institution
Metrobank is the country’s premiere universal bank with the largest consolidated network of over 870 branches and over 1,900 automated teller machines nationwide, and 33 foreign branches, subsidiaries and representative offices. A recognized leader in the country’s banking industry, Metrobank has become the trusted banking partner, staying true to its promise of keeping you in good hands.
Experience a fruitful and rewarding career
The driving force of Metrobank’s success is its people who are committed to product quality and service excellence; practice strong work ethics and good governance. We uphold a culture anchored on our core values of customer delight, teamwork, passion for results and integrity. In Metrobank, hardwork is well-rewarded with a long term career and a competitive rewards system.
Learn from trusted professionals
Metrobank is an excellent training ground for individuals who aim to learn and gain exposure to the different facets of banking and finance. The learning opportunities are immense as you work with top-notch experts of the banking industry - a driven team of individuals who put value on excellence and passion for service.