Guest Relations Officer
Masungi Georeserve
- Tanay, Philippines, Km. 45 Marcos Highway / Marikina-Infanta Road, Tanay, Calabarzon, PhilippinesTanayCalabarzonPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Đã hết hạn 6 years ago
2018-01-06T16:00:00+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
- Operating the georeserve's online reservation system
- Communicating to and servicing a diverse set of guests through different channels (mostly through e-mails, phone calls and mobile messages)
- Answering and responding to inquiries, complaints, special concerns and requests about the georeserve experiences
- Monitoring end-to-end guest experience from reservation to post-visit
- Coordinating with on-site team on guest details and needs for daily operation
Trình độ tối thiểu
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Strong empathy and service-orientation attitude
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Superior interpersonal relations skills
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Effective problem solving and conflict resolution skills
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Can handle both happy and difficult customers
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Can work independently and confidently with minimal supervision
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Competence in project management
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Hospitality and Tourism
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Sometimes
- Địa chỉ văn phòng
- Km. 45 Marcos Highway / Marikina-Infanta Road, Tanay, Calabarzon, Philippines
- Ngành nghề
- Hospitality
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- http://www.masungigeoreserve.com
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Về Masungi Georeserve
The Masungi Georeserve is an environment protection project, with a goal to promote sustainability, conservation, and education. Our BHAG is to form part of a UNESCO Geopark. Currently, the area has an effective conservation plan supported by a geotourism plan.