Social Media Community Manager  

The Social Media Community Manager will do the following:

• Manage social media content calendar that includes developing non-editorial social content such as polls, trivia, and interactive contests to integrate into the social calendar.
• Manage day to day postings and conversations across all social properties.
• Write content to support all social channels.
• Provide monthly metrics on specific platforms to track KPIs.
• Monitor and moderate community participation to ensure rules of engagement and community guidelines are followed.
• Review all posts and conversations in the community and cascade to upper management if necessary.
• Stay on top of trending topics or other social trends to leverage accordingly.
• Create multimedia content from images to video for social visual storytelling on social platforms.
• Post and promote interactive content that encourages participation and the development of fan-generated content to ensure that the community is actively engaged and meeting objectives.
• Generate reports on a weekly and monthly basis.

• Preferably 2-3 years of work experience in project management and as a Social Media Community Manager.
• Hands-on and self-driven.
• Passionate about social media best practices, principles, concepts, and technologies.
• Ability to work across all functional organizations as well as different levels in the organization.
• Ability to multitask and understand how to develop tactical plans that align with the company's strategy.
• Has the following skills:
  • Excellent organizational.
  • Writing.
  • Presentation.
  • Open and honest communication.