Customer Service Representative (CSR) | Australian Account
Luxe Corporate International
- Mandaluyong, PhilippinesShaw Blvd, Mandaluyong, Metro Manila, PhilippinesMandaluyongMetro ManilaPhilippinesPhilippines
- 20.000,00 PHP - 22.000,00 PHP / monthPHP200002200020000MONTH
- Toàn thời gianFULL_TIME
Đã hết hạn 7 years ago
2016-11-27T16:00:00+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
PRIMARY PURPOSE:
Deliver a high level of customer service related tasks and activities to support the company's operations.
GENERAL ROLES:
- Process reservations and bookings from customers.
- Maintain customer databases and bookings.
- Answer inquiries and questions.
- Handle complaints.
- Troubleshoot problems.
- Provide information to customers about Luxe Charters' Services.
- Deliver orders through efficient management of drivers in order to provide reliable and on time service.
Trình độ tối thiểu
EDUCATION & EXPERIENCE:
- Graduate of any 4-year course.
- Two (2) or more years experience in customer service.
- Knowledge of administration and clerical processes.
- Relevant product knowledge.
- Sales experience.
SKILLS & ABILITIES:
- Excellent command of the English language both written and oral.
- Efficiently handle and process data and paperwork.
- Skillfully comprehend, capture, and interpret basic customer information.
- Effectively handle stress and demands of continuous change.
- Team player.
- Goal-oriented.
- Data entry / keyboard skills
- Critical thinking
Đặc quyền và lợi ích
Paid Holidays
Paid Vacation Leave
Paid Sick Leave
Maternity & Paternity Leave
Single Parent Leave
Performance Bonus
Medical / Health Insurance
Kỹ năng cần thiết
- Business Correspondence
- Performance Management and Coaching
- Sales and Marketing Knowledge
- Time Management
- Critical Thinking
- Data Encoding / Data Entry
Khóa học ưa thích
- Business Administration [Operations Management]
- Business Administration [Marketing Management]
- Accountancy Management
Tóm tắt công việc
- Trình Độ Công Việc
- Phó Giám Sát/Giám Sát
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Địa chỉ văn phòng
- Shaw Blvd, Mandaluyong, Metro Manila, Philippines
- Ngành nghề
- Consumer Services
- Vị trí đang tuyển
- 2 vị trí tuyển dụng mới
- Trang web
- https://www.luxecharters.com.au
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Về Luxe Corporate International
Luxe Charters is a professional chauffeur company operating a fleet of modern executive and luxury vehicles. Founded in 2007, Luxe Charters has built a reputation for delivering safe and reliable private chauffeured transportation services to Foreign Diplomats, Australian Government officials, VIPs, Executive travelers and private individuals for personal and corporate occasions.
Luxe Charters is an accredited Australian Tourism business with its head office located in Perth, Western Australia. In 2011, a back office was established in the Philippines to provide support for the customers and operations.