Customer Service for SAAS Platform
Leyan Technologies
- Quezon City, PhilippinesPinyahan, Quezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippinesTELECOMMUTE
- 38.000,00 PHP - 40.000,00 PHP / monthPHP380004000038000MONTH
- Toàn thời gianFULL_TIME
Đã hết hạn 25 days ago
2024-04-22T04:15:50.498390+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
Job Responsibilities
- Pay attention to the business life cycle, improve the renewal, trial customer conversion
- After the merchant access is opened, urge the use of the product according to the frequency of product use to improve the SaaS software retention rate
- Refine the feedback needs of merchants to help quickly solve the problems of users
- Cooperate with sales signing, provide merchant usage report and data analysis results
Trình độ tối thiểu
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proficiency in Filipino and Mandarin is a must
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Experience in e-commerce operation is preferred
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Have a good sense of responsibility and communication and understanding skills
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Able to use basic office tools such as Excel, Word, etc
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Located in Metro Manila
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This mostly remote but would be required to meet with clients if needed
Đặc quyền và lợi ích
Work from Home
Transportation Allowances
Kỹ năng cần thiết
- MS Office
- Customer Service
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Hoàn thành khoá học nghề
- Nhà tuyển dụng trả lời hồ sơ
- Once in a while
- Địa chỉ văn phòng
- Avida Towers Sola, 1100 Quezon City, Philippines
- Ngành nghề
- Information Technology / IT
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- http://jolect.com
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Về Leyan Technologies
Chat++is an artificial intelligence chat robot software that provides services for thousands of sellers/brands in Southeast Asia's popular e-commerce market, such as Shopee, Lazada, Tiktok, Tokopedia, etc. With our leading AIGC technology, Chat++has significantly improved sales conversion rates, reduced returns/refunds, increased return rates, and received more positive feedback, saving labor costs. Help our customers make their business healthier and stronger.
Our company Leyan Technology is a leading provider of artificial intelligence technology in the world. We have more than 50000 top sellers in China on Taobao, Tiktok and PDD.