Front Desk / Reservations Associate  

Agos Boracay, a consistent Tripadvisor Traveler's Choice Winner & Top 15 Bed & Breakfast/Inn in the Philippines, is looking for a superstar Front Desk Associate.

We take pride in consistently giving our guests a memorable hotel experience in this world-famous island. Our success depends on our people that’s why it takes a special kind of person to work with us, someone who can deliver and has a passion for service. Are you The One?

To keep our reputation of having a “5 star-like attentive service”, the Front Desk Associate should have a warm and friendly personality and is able to handle & anticipate guests’ needs. He/She would strive to create positive and memorable moments for our guests and keep our homey workplace productive, professional and fun!

Responsibilities and duties include but not limited to the following:

• Process guests for check in/out and provide guest services with Oomph and create positive experiences.
• Manage the reservation system, extranet & communications.
• Perdform other administrative tasks as assigned.

• At least an OJT experience in a 3 to 5 star hotel in the following departments:
  • Front Desk
  • Reservations
  • Housekeeping
• Knowledge of Online Travel Agencies Extranet is a very strong advantage.
• Computer literate, and well-versed in MS Office & email / internet.
• Fluent in oral and written English.
• Willing to be assigned in Boracay and work on shifting schedule & holidays.
• Has the following traits:
  • Pleasing personality
  • Good frooming
  • Service oriented
  • Team leader and self-starter
• Ability to handle & anticipate guest needs
• Has the right attitude and passion to do the job