Human Resource (HR) Manager for Restaurant Group  

To maintain and develop happy members of our restaurant team. To achieve the business goals and strategies while developing and maintaining positive internal and external customer relationships with Team Leaders and Managers.

DUTIES & RESPONSIBILITIES

General

• Monitors government regulations and recommends compliance on compensation and benefits.
• Administers the restaurant’s established compensation and benefits program consistently.
• Manages the enrollment and updating of Insurance coverage for the associates and/or dependents.
• All necessary reward data is recorded and stored accurately and securely in compliance with organizational policy and legal requirements.
• Up to date records are maintained in a manner which enables cost effective and timely retrieval and the production of regular and ad hoc reports as required.
• Timekeeping and attendance needed for timely payroll processing.
• Assists Internal Payroll Process with appropriate communication with payroll assists accurate payment of wages
• Company benefits are promoted internally and externally and administered in accordance with company procedures
• Management of the recognition’s recognition programme i.e. but not limited to employee of the month, employee of the quarter and company person of the year.
• Be familiar with Company's code of conduct as well as local employment laws related to the human resources functions.

Training & Development

• Orientation on Total Performance Appraisal is carried out in the restaurant.

Employee Relations

• Builds a climate and work environment that encourages associates to freely consult the Department and they are responded to in a timely manner in balance with the needs of the restaurant
• Feedback from restaurant employees is actively solicited and responded to with the involvement of Line Managers as appropriate in conjunction with the Director of Human Resources.
• All HR Systems, procedures and practice for the maintenance of quality and departmental service standards are monitored, maintained, evaluated and enhanced
• Services are promoted through effective written and oral communication
• The guest service needs of all external contacts are considered and undertaken, thus upholding the good public image of our restaurants and company.
• The company equal opportunities policy is adhered to in principle and in practice and anti-discrimination laws observed in all employment matters
• Benefits under SSS, Pag-ibig, Philhealth and all other associates “rights” are understood and effectively communicated and administered where necessary to others.
• Due care and confidentiality is observed in all employment matters, including referencing

Human Resources – Department Focus

• Objectives for teams and individuals are agreed and updated within departmental meetings
• Action plans are devised to meet objectives and implementation monitored
• Contribution is made to the setting of departmental objectives in relation to the business strategy
• Due care and confidentiality is observed with regard to access to employment data in line with the policy and Data Protection legislation
• Manpower and material resources are effectively used, monitored and controlled balancing both budgetary requirements and customer needs.
• Oral and written communication is carried out in a manner, and at a level and pace, likely to promote understanding and effective working relationships
• Productive working relationships are established, maintained and enhanced at all levels
• Changes to services, products and systems are implemented and evaluated
• There is a quick and decisive response to resolve immediate and short term problems
• Previous experience, technical knowledge and best practices are applied effectively and used to coach others
• Change is actively sought and there is a readiness to challenge in the interests of continuous improvement

Loss Prevention

• Procedures and legal requirements pertaining to safety, hygiene and security are adhered to within own area of responsibility
• The health and safety of associates and members of the public are monitored and maintained
• Personal organisation and that of the work area are maintained to assist workflow
• Equipment and supply needs are identified and defects in equipment reported in line with hotel procedures
• All work is carried out in an organised and efficient manner in line with appropriate organisational and legal requirements
• Energy efficiency is promoted and improvement identified to support the restaurant environmental policy
• Appropriate records are maintained in accordance with Company and legal requirements

• Requirements: Passion for people, forward thinker, ambitious, committed, and the desire to make a difference in people’s lives. Overachievers who do more than what’s expected of them. Someone who isn’t looking for a job, someone who is looking for a career.
• Strong analytical and planning skills
• Good communication and presentation skills
• Excellent problem-solving skills