Senior Account Manager
Lamudi
- Makati, Philippines32/F, 6811 BPI-Philam Life Makati Building, Ayala Avenue, Salcedo Village, Bel-air, Makati, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
Mission: Develop trusted relationships with corporate clients. Senior Account Managers serve as a lead point of contact for all client matters, collaborating with sales teams to keep clients satisfied and engaged in the long run. Includes liaising with internal teams (Operations, Customer Service, and Product) to improve the entire customer experience. This position may require occasional travel to Visayas & Mindanao.
Responsibilities:
- Operating as the lead point of contact for any and all matters specific to assigned accounts (Key Accounts)
- Ensure the timely and successful delivery of our products according to customer needs and objectives
- Prepare monthly performance reports to clearly communicate the progress of contracted executions
- Ensuring consistent touch points with assigned clients and assisting Key Account Manager(s) where needed
- Develop new business with existing clients and/or manage renewal process
- Onboarding of clients through welcome emails and welcome calls, training clients on website usage
- Resolving client complaints and preventing additional issues by improving processes.
- Identifies red alert accounts and advise Key Account Managers (KAMs) or Head of Corporate Accounts
- Building and maintaining strong, long-lasting customer relationships
Trình độ tối thiểu
- BONUS: Fluency in Visayan
- Preferred work experience as an Account Manager, Sales Account Manager, Junior Account Manager or relevant role
- Experience with CRM software (Salesforce) and MS Office (MS Word, MS Excel)
- Client Retention
- Customer Focus
- Attention to detail
- Communication skills
- Phone skills
- Building + maintaining relationships
- Product Knowledge
- Selling skills
- Presentation/Training skills
- Pro-active + Self-disciplined
- Representative/Professional
- Seniority
- Integrity
- Time-management
- Fluency in spoken & written English
Đặc quyền và lợi ích
- Single Parent Leave
- Paid Holidays
- Medical / Health Insurance
- Paid Sick Leave
- Performance Bonus
- Life Insurance
- Paid Vacation Leave
- Transportation Allowances
- Maternity & Paternity Leave
Khác
Communication Allowance
Kỹ năng cần thiết
- Organizing and Planning
- Conflict Resolution
- Customer Service
- Problem Solving
- Negotiation
- Decision-Making
- Handling Objections
Khóa học ưa thích
- Advertising Management
- Behavioral Sciences [Organizational & Social Systems Development] and BS Advertising Management
- Business Administration [Marketing]
Tóm tắt công việc
- Trình Độ Công Việc
- Phó Giám Sát/Giám Sát
- Ngành Nghề
- Sales and Marketing
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Always
- Địa chỉ văn phòng
- 32/F, 6811 BPI-Philam Life Makati Building, Ayala Avenue, Salcedo Village, Bel-air, Makati
- Ngành nghề
- Online Real Estate Marketing
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- http://www.lamudi.com.ph/
Về Lamudi
Lamudi.com.ph is the leading real estate platform in the Philippines. We offer sellers, buyers, and renters a secure and easy-to-use platform to find or list properties online. By connecting developers, real estate agents, and private owners with property seekers, Lamudi Philippines helps individuals find their ideal house, condominium, lot, or commercial property whether for personal use or for investment purposes. Our dedicated team aims to empower consumers by providing them over 160,000 listings to choose from, and by supplying the most relevant and up-to-date information in the real estate market today through our Journal, Trend Reports, The Outlook: Real Estate Conference, and Roundtable Series.Lamudi.com.ph is the leading real estate platform in the Philippines.