Customer Support Specialist
Kalibrr
- Makati, PhilippinesBCC House, P. Burgos St., Poblacion, Makati City, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Đã hết hạn 5 years ago
2018-10-30T16:00:00+00:00Miêu Tả Về Công Việc
At Kalibrr, we consider our Customer Support Specialists as ambassadors of our brand. They go beyond solving technical concerns, responding to inquiries and fulfilling administrative requests. They interact with both jobseekers and recruiters every day to make sure they are having a great experience on Kalibrr.
What does a Customer Support Specialist do?
- Receive and resolve inquiries received through our support channels (chat, email & phone)
- Assist job seekers on using Kalibrr and in their job search
- Assist recruiters with their technical concerns, using Kalibrr and providing recruitment tips
- Reviewing jobs on Kalibrr for compliance with job posting guidelines
- Gathering and categorizing feedback from users
Are you the Customer Support Specialist we're looking for? Are you:
- passionate about customer satisfaction
- a fast learner
- a clear communicator
- a self-starter
- good at time management
- process-oriented
Join our team if you care about customer experiences and are passionate about helping others find the opportunities they deserve.
Trình độ tối thiểu
- Bachelor's Degree
- Customer service experience is a plus
- Communication skills
- Excellent writing skills in English & Filipino
- Good spoken English & Filipino
- Ability to listen and pay attention to detail
- Basic computer knowledge
- Problem solving and analysis
- Highly empathetic
Đặc quyền và lợi ích
Paid Vacation Leave
Paid Sick Leave
Medical / Health Insurance
Khác
-
Get to work with an innovative team in one of the biggest startups in the Philippines today
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Enjoy working in an environment that encourages you to constantly learn and make an impact
Kỹ năng cần thiết
- Email Support
- Chat Support
- Customer Service
- Time Management
- Problem Solving
- Critical Thinking
- Communication Skills
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Đã tốt nghiệp THPT
- Nhà tuyển dụng trả lời hồ sơ
- Always
- Địa chỉ văn phòng
- BCC House, P. Burgos St., Poblacion, Makati City, Makati, Metro Manila, Philippines
- Ngành nghề
- Computer Software / Engineering
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- https://www.kalibrr.com
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