Business Sales Manager  

The Business Sales Manager manages and supports the field sales team through metric-driven coaching, data-driven performance management and strategizing with the team and sales leadership. This role is expected to drive new customer acquisition from the large enterprise and SME segment. Main responsibilities include performance monitoring, analyzing data and reports on field sales operations, ensuring achievement of revenue and other daily metrics, creating and implementing strategies for identifying selling opportunities and maintaining quality customer interactions. This position also supports the team by liaising with executive management, spearheading relevant projects and attending to any additional administrative tasks.

Responsibilities:

Strategy

• Creation, execution and monitoring of deal strategies of individual field sales member
• Identify growth and revenue opportunities within individual portfolios
• Develop and recommend strategic solutions for Field Sales Associates to help meet their desired business outcomes within their assigned portfolios

Planning & Reporting

• Collaborate with senior management, product, marketing, customer success teams and other stakeholders to ensure support for enterprise customer acquisition

Professional Development

• Maintain a sincere commitment to lifelong learning and the professional development of self and other Kalibrr colleagues and teammates

Leadership & Team Management

• To manage resources effectively within your team
• Provide a point of escalation for team members
• Run and manage day-to-day operations of the inside sales team
• To support and nurture direct reports, ensuring their training and development needs are constantly evaluated and fulfilled
• Constantly give feedback to the sales leadership relating to customer acquisition
• Strict monitoring of all calls to ensure that procedures and quality standards are strictly adhered to
• Monitor the correct usage of all tools provided to the inside sales team
• Understand all Kalibrr products, services, procedures and guidelines and communicate the same to all team members

• At least 5 years of work experience
• Has experience with Leadership Roles for minimum of 3 years
• A graduate of any related 4 year course (preferably in Business or Marketing)
• Strong communication and IT fluency
• Numbers person and strong problem-solver
• Excellent time management and organization skills
• Strong understanding of the business (particularly Sa aS Industry)