Fraud, Claims, and Disputes (FCD) Specialist I Voice Account I Shifting Schedule I Taguig
JPMorgan Chase Bank N.A.
- Taguig, PhilippinesNet Plaza, 31st Street, Taguig, Metro Manila, PhilippinesTaguigMetro ManilaPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
- Receive incoming and make outgoing telephone calls.
- Correspond with current customers/merchants who may have fraudulent activity on their account/ merchant establishments.
- Research on accounts with disputes in order for it to be resolved.
- Ensure prevention and recovery of losses.
Trình độ tối thiểu
- Highschool graduates must have at least 1 year of customer service experience.
- College undergraduates with:
- Less than 4 semesters must have atleast 6 months of customer service experience.
- Complete 4 semesters and College fresh graduates are encouraged to apply even without customer service experience.
- Excellent English communication skills.
- Willing to work:
- In shifting schedule.
- On graveyard shifts.
- On Taguig City.
- Detail oriented
- Strong ability to work in a fast-paced environment.
- Eligible to work in the Philippines.
Đặc quyền và lợi ích
- Paid Holidays
- Paid Vacation Leave
- Paid Sick Leave
- Paid Bereavement/Family Leave
- Maternity & Paternity Leave
- Single Parent Leave
- Retirement Benefit Plans
- Life Insurance
- Medical / Health Insurance
- Relocation Assistance
- Transportation Allowances
- Special Leave Benefits for Women
Kỹ năng cần thiết
- Business Correspondence
- Customer Service
- Critical Thinking
- Communication Skills
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Đã tốt nghiệp THPT
- Nhà tuyển dụng trả lời hồ sơ
- Always
- Địa chỉ văn phòng
- Net Plaza, 31st Street, Taguig, Metro Manila, Philippines
- Ngành nghề
- Financial Services
- Trang web
- https://www.jpmorganchase.com/
Về JPMorgan Chase Bank N.A.
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing and asset management.
It began operations in the Philippines in 1961 with a representative office. Since then, the firm has expanded its presence into a fully integrated franchise, comprising Investment Banking, Treasury and Securities Services, Equity Sales and Research as well as foreign exchange and fixed income trading operations. JPMorgan Chase & Co. has a number of legal entities operating in the country, including the Manila Branch of the bank, which has a commercial banking license as well as a derivatives license, and a securities company with a seat on the Philippine Stock Exchange.
JPMorgan Chase & Co. launched its Global Service Center in Manila in 2005 and in Cebu in 2010, to provide a wide variety of strategic support including analytics, finance and accounting voice-based services, transaction processing and other functions to its affiliates around the world.
Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.
Learn more about our firm here: https://youtu.be/PwyQGfOJQz4