Operations Assistant  

Efficiently provide assistance to the Operations Manager and Supervisor on all aspects of the department’s functions and responsibilities.

DUTIES & RESPONSIBILITIES

• Reports directly to the Operations Manager.
• Shows good conduct consistent with the company standards during work especially when dealing with Franchisee.
• Overall assistance to Operations Officer and Operations Manager.
• Coordinate the initial order of franchisee.
• Assist in taking of orders and encoding.
• Encode JCM transactions.
• Assist Logistic Assistant on the confirmation of delivery and coordinate delivery concerns to other departments such as lacking, cancel the delivery and the likes.
• Monitor reported incidents in the Lacking and Cancel Delivery Report (LCDR), preparation of Incident Report (IR) and making sure all reported incidents will be resolved immediately.
• Plan, encode and monitor initial stocks for the opening of new stores.
• In charge on Cebu operations processes such as ILT, Shipment, Ordering, Delivery and Bills Payment including organization of documents.
• Disseminate information to franchisees about new product and rules set by the company.
• Coordinate online payments of Franchisee to Accounting Department,
• Submit confirmed Lacking and Cancel Delivery Report (LCDR) to Operations Manager, Accounting Department and Inventory Department.
• Reports any deviation or untoward incidents to superior immediately.
• Assists in the operation of other sections and performs other tasks that may be assigned from time to time.

• Bachelor’s/College Degree, any 4-year course graduate, Business Studies/Administration, or equivalent
• Must have six (6) months experience in Operations and/or Logistics Management or any related work experience.