Team Lead | Content Moderation
iStaff Solutions Inc.
- Pasig, Philippines1208 Garnet Rd, San Antonio, Pasig, 1605 Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Đã hết hạn 7 years ago
2017-09-03T16:00:00+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
- Reviews content escalations to ensure they are routed to the most appropriate person and/or department.
- Understands the sites Guidelines and Terms of Use.
- Ensures moderation times are consistent with department requirements.
- Ensures staffing levels and productivity are adequate.
- Monitors pending queue counts and reassigns work as needed.
- Measures employee efficiency on a consistent basis.
- Communicates effectively with customer support team in various countries including our headquarters in Las Vegas, NV, USA.
- Trains new employees effectively.
- Strives to improve efficiency of moderation system through suggestions and documentation of bug fix requests.
- Leads by setting an example for other team members to follow.
- Ensures a positive work environment is obtained, regularly uplifts others’ knowledge and abilities.
- Other duties as assigned.
Trình độ tối thiểu
- 1 year of supervisory experience (TL, Shift Lead, OIC, Supervisor).
- Strong analytical and planning skills.
- Good communication and presentation skills.
- Excellent problem-solving skills.
- Has all of Junior Content Moderators skills mastered.
- Amenable to work in shifting schedule.
- Amenable to work in Ortigas.
- Can start ASAP.
Đặc quyền và lợi ích
Paid Holidays
Paid Vacation Leave
Paid Sick Leave
Paid Bereavement/Family Leave
Maternity & Paternity Leave
Single Parent Leave
Special Leave Benefits for Women
Medical, Prescription, Dental, or Vision Plans
Free Lunch or Snacks
Khác
Attendance Bonus
Tóm tắt công việc
- Trình Độ Công Việc
- Phó Giám Sát/Giám Sát
- Ngành Nghề
- Media and Creatives
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Once in a while
- Địa chỉ văn phòng
- Unit 1905 Prestige Tower Ortigas Center, Pasig, National Capital Region (Metro Manila), Philippines
- Ngành nghề
- Business Process Outsourcing
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- https://www.istaff.ph
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Về iStaff Solutions Inc.
iStaff Solutions Inc.
iStaff.ph is a growing BPO company with clients coming mainly from the US and Europe. We are engaged in the business of providing clients with highly competent and reliable professionals with skills in programming, Web design and development, graphic design, writing, SEO, customer service and others to assist them in effectively running their online or Web-based businesses in various capacities.
iStaff.ph is always on the search for those highly driven and highly skilled professionals who can become part of our growing talent pool. We are looking out for dedicated and dependable individuals with the right skills and work ethic, able to accomplish tasks and projects even when faced with tight schedules. We are also looking out for the right people who are highly motivated to develop and acquire new skills for career advancement. Are you one of them?