Customer Service Representative
Intevalue Services Inc
- Makati, Philippines, , Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Đã hết hạn 6 years ago
2018-02-27T16:00:00+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
- Handling all inbound calls/chat/emails pertaining to customer general inquiries
- Resolve customer complaints via phone, email, mail, or social media
- Provide service or product information, solutions and relevant details to customers
- Provide professional and clear answers to customer's requests
- Maintain customer records by updating account information
- Provide accurate information related to customer accounts
- Work in a team to achieve the required KPI elements and SLA
- Any other duties assigned by the team leader
Trình độ tối thiểu
- Minimum of 6 months working experience
- Fluent in English is a must
- Good written and verbal communication skills
- Strong analytical and planning skills
- Excellent problem-solving skills
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Sometimes
- Địa chỉ văn phòng
- Makati, Metro Manila, Philippines
- Ngành nghề
- Business Process Outsourcing
- Vị trí đang tuyển
- 4 vị trí tuyển dụng mới
- Trang web
- http://www.intevalue.com
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Về Intevalue Services Inc
Intevalue Services Inc., established on the year of 2008, is an overall service provider registered in the PEZA and has an office at the business district of Metro Manila. Employees come from different regions of China, Hong Kong, Taiwan, Macau, Malaysia etc.
The company offers professional management services, such as call center services, marketing promotion services, maintenance services, as well as integrated solutions to its clients.
Intevalue Services Inc. has already set up branches in Hong Kong, Macau, Philippines, United Arab Emirates and the United Kingdom, and has established long term partnerships with clients from these countries.