Web Content Specialist  

Key Objective:

The position is responsible for the creation, update, and management of the content and appearance of external websites and email templates. He/She also handles requests for web pages from off-shore clients in the US, APAC and EMEA (primarily London, New York and Hong Kong).

Duties and Responsibilities:

• Responsible for posting materials to client websites, as well as updating websites and email creation requests received from the client.
• This position will also be responsible for working with data in a presentation sense so that charts, graphs and other complex graphics can be created from the data provided.
• This position may have exposure to other graphic related software so the ability to be flexible in knowledge and application will be requested as projects change.
• Responsible for typing, reviewing or completing word processing, spreadsheet and database requests as assigned.
• Responsible for consistently meeting quality and process standards and expectations as identified by the organization and specific to the projects received from the client.
• Responsible for telephone and e-mail contact with clients as required or assigned by Graphic Web Lead.
• Responsible for completing any non-graphic work as directed by leadership staff or member of management.
• Responsible for accurately recording time and project notes for all projects assigned. Also responsible for meeting client deadlines and time estimates.
• Responsible for updating Shift Lead on project status throughout work schedule.
• Responsible for continuing to upgrade work skills by participating in company- offered training and development programs.
• Responsible for checking work schedule to ensure that hours are scheduled correctly and for notifying Shift Lead about any conflicts.
• All employees share responsibility for general upkeep and cleanliness of work stations, break-room and other public areas.
• Responsible for other miscellaneous duties as assigned.
• Maintaining and supporting ISO standards through creation and updating of documentation and compliance with all security standards.

Job Qualifications:

• Candidate must possess at least a Bachelor's/College Degree in any field with 3 years’ relevant experience in Web-related Content Administration
• Must be experienced and knowledgeable in the following:
  • Proficient in Programming languages eg., HMTL & CSS
  • Basic MS Office
  • Basic Adobe Creative Suite (Photoshop, Illustrator and Dreamweaver)
  • Basic JavaScript
• Knowledge in the following is an advantage
  • SharePoint Content Management
  • Salesforce
• Excellent written and verbal communication skills in English
• Ability to work independently and with a team
• Proactive and with self-initiative
• Must be amenable to a rotating shift schedule and working on Philippine Holidays