Call Center Supervisor | Cebu Site
i-Tech Global Business Solutions, Inc
- Cebu City, Philippines3rd Flr. Robinsons Cybergate, Don Gil Garcia St., Cebu City, Paco, Cebu City, Central Visayas, PhilippinesCebu CityCentral VisayasPhilippinesPhilippines
- 20.000,00 PHP - 26.000,00 PHP / monthPHP200002600020000MONTH
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
- Supervision of Customer Service Representatives
- Ensuring that the performance of the department exceeds expectations
- Assuring that statistic reporting and other administrative activities are performed within approved time frames and standards
Trình độ tối thiểu
- At least 2 years of working as a Call Center Supervisor is required for this position
- Candidate must possess at least a Bachelor’s Degree/College Degree, any field
- Must have used decision-making, organizational and problem solving skills as a routine part of daily activities in previous work experiences
- Knowledge of general business practices and principles is an advantage
- Proven leadership skills
- Amenable to be assigned in Cebu City
Đặc quyền và lợi ích
- Paid Vacation Leave
- Paid Sick Leave
- Maternity & Paternity Leave
- Single Parent Leave
- Medical / Health Insurance
- Employee Discounts
Kỹ năng cần thiết
- Operations Management
- Attention to Detail
- Problem Solving
- Coaching
- Performance Management
Tóm tắt công việc
- Trình Độ Công Việc
- Phó Giám Sát/Giám Sát
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Địa chỉ văn phòng
- 3rd Flr. Robinsons Cybergate, Don Gil Garcia St., Cebu City, Paco, Cebu City, Central Visayas, Philippines
- Ngành nghề
- Business Process Outsourcing
- Vị trí đang tuyển
- 10 vị trí tuyển dụng mới
- Trang web
- http://www.itechglobal.com.ph
Về i-Tech Global Business Solutions, Inc
i-Tech Global Business Solutions, Inc. (i-Tech GLOBAL) is the business process outsourcing arm of the JG Summit Conglomerate, which provides value-multiplying, customer-interfacing and back-office services in the telecommunications, airline, food, real estate, hotel, retail and banking and finance industries in North America, Australia, New Zealand, Singapore and other Asian countries.