IT Service Desk
i-Tech Global Business Solutions, Inc.
- Mandaluyong, Philippines3rd Floor Robinsons Otis Building, P. Guazon St., Paco, Manila, 8F Cybergate 3, Pioneer St., Boni, Mandaluyong City, Mandaluyong, Metro Manila, PhilippinesMandaluyongMetro ManilaPhilippinesPhilippines
- 13.000,00 PHP - 14.000,00 PHP / monthPHP130001400013000MONTH
- Toàn thời gianFULL_TIME
Đã hết hạn 7 years ago
2016-12-08T16:00:00+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
JOB RESPONSIBILITIES:
- Responds to incoming requests and resolve customer problems via phone or email
- Provides single point of contact between users and the IT Organization
- Answers concerns of employees for IT related problems and requests
- Performs Incident Management activities, Incident detection and recording
- Alert specialist support groups as necessary
- Start procedures for handling the service request
- Providing initial support (assess incident details, find quick resolution)
- Resolve incidents using solutions/workarounds
Trình độ tối thiểu
- Willing to work in Boni, Mandaluyong
- Good comprehension skills
- Good communication skills (verbal and written)
- Graduate of any Computer or IT related courses
Kỹ năng cần thiết
- Network Administration
- MS Office
Khóa học ưa thích
- Information Technology
- Computer Engineering
- Computer Science
- Associate in Computer Science [Programming & Cisco Networking Technology] (Two-Year Program)
- Associate in Computer Science [Programming & Internet Technology] (Two-Year Program)
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- IT and Software
- Yêu cầu học vấn
- Khóa học nghề
- Nhà tuyển dụng trả lời hồ sơ
- Once in a while
- Địa chỉ văn phòng
- 3rd Floor Robinsons Otis Building, P. Guazon St., Paco, Manila, 8F Cybergate 3, Pioneer St., Boni, Mandaluyong City, Mandaluyong, Metro Manila, Philippines
- Ngành nghề
- Business Process Outsourcing
- Vị trí đang tuyển
- 5 vị trí tuyển dụng mới
- Trang web
- http://www.itechglobal.com.ph/
Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.
Về i-Tech Global Business Solutions, Inc.
ITech Global Business Solutions, Inc. (ITech Global) is the JG Summit BPO company which provides value-adding, customer-interfacing voice services and back-office solutions in the telecommunications, airline, real estate, hotel, retail and banking & finance industries in North America, Australia, Europe, New Zealand, Singapore and other Asian countries.
ITech Global has positioned itself as a cost-efficient, high quality provider of inbound and outbound voice services as well as financial services, HR services, IT services including SAP consulting & implementations services, and seat leasing, disaster recovery site leasing and collocation facilities to clients.