IT Executive
Horangi Cyber Security
- Metro Manila, PhilippinesMetro Manila, PhilippinesMetro ManilaPhilippinesPhilippines
- 30.000,00 PHP - 50.000,00 PHP / monthPHP300005000030000MONTH
- Toàn thời gianFULL_TIME
Đã hết hạn 7 years ago
2017-05-08T16:00:00+00:00Miêu Tả Về Công Việc
- Serve as the first point of contact for the IT helpdesk.
- Perform remote troubleshooting.
- Walk the customer through the processes.
- Raise unresolved issues to the next level of support personnel.
- Record events and problems and their resolution in Service Desk.
- Follow-up and update customer status and information.
- Pass on any feedback or suggestions by customers to the appropriate internal team.
- Identify and suggest possible improvements on procedures.
Trình độ tối thiểu
- Bachelor's degree in IT, Computer Science, or any related course.
- Tech savvy with working knowledge of office automation products, databases, and remote control.
- Good understanding of computer systems, mobile devices, and other tech products.
- Ability to diagnose and resolve basic technical issues.
- Proficiency in English.
- Excellent communication skills.
- Customer-oriented and cool-tempered.
Tóm tắt công việc
- Trình Độ Công Việc
- Giám đốc/ Chuyên viên
- Ngành Nghề
- IT and Software
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Sometimes
- Địa chỉ văn phòng
- Metro Manila, Philippines
- Ngành nghề
- Computer Software / Engineering
- Vị trí đang tuyển
- 5 vị trí tuyển dụng mới
- Trang web
- http://horangi.com
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Về Horangi Cyber Security
At Horangi, we’re passionate about building a safer cyberspace and creating software that solves challenging cybersecurity problems. Horangi focuses on building partnerships with our customers, developing an understanding of their business goals and building a security strategy that helps achieve their objectives. Horangi’s personnel have an extensive engineering experience and strong background in penetration testing, incident response and strategic consulting including both large multinational networks and small organizations with focused missions. We enjoy solving tough security problems and we are eager to find new challenges and build new relationships.