Associate Business Analyst
Harte Hanks
- Taguig, Philippines4th Floor, Market! Market! Mall, Fort Bonifacio, Taguig, Metro Manila, PhilippinesTaguigMetro ManilaPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Đã hết hạn 7 years ago
2016-11-14T16:00:00+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
- Have an intimate knowledge of COPC and Six Sigma processes through training or experience.
- Proactively provide insight, analysis, and recommendations to key stakeholders.
- Manage projects, tasks, and systems utilizing project management methodology.
- Articulate system requirements and concepts to both business audiences and highly-technical individuals.
- Translate requirements into actionable reports.
- Perform various ad-hoc analyses, including but not limited to, customer satisfaction analysis, tenure and learning curve analysis, quality of service analysis, and contractual KPI driver analysis.
- Develop repeatable solutions and promote methodology best practices.
- Maintain existing reports and processes.
- Access, extract, and manipulate data from disparate data sources.
- Create, update, and revise dashboards, and other custom reports.
- Create and update reporting process documentations.
- Consult with end-users to help define analysis project requirements.
- Work independently and in conjunction with team members across the organization.
- Learn new reporting technologies and tools.
- Adhere to all data security rules and guidelines.
- Attend and provide proactive input at all relevant meetings with key client stakeholders.
- Serve as secondary owner to quality-related reports delivered by the BI Team.
- Closely work with the BI Manager for Quality on analysis projects.
Trình độ tối thiểu
- Strong analytical and planning skills;
- Good communication and presentation skills;
- Excellent problem-solving skills;
Tóm tắt công việc
- Trình Độ Công Việc
- Phó Giám Sát/Giám Sát
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Sometimes
- Địa chỉ văn phòng
- 4th Floor, Market! Market! Mall, Fort Bonifacio, Taguig, Metro Manila, Philippines
- Ngành nghề
- Business Process Outsourcing
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- http://www.hartehanks.com/
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Về Harte Hanks
Brand engagement is all well and good, but unless it moves a customer to act, it’s worthless. To do this, to go beyond engagement, we can’t simply be a company of the best, brightest, smartest, most passionate and most creative. We hire people who get things done.
Then we empower them. To act and to accomplish. To not just think, but execute our one goal, your one goal: To galvanize each aspect of your marketing effort in order to optimize every customer interaction at its single most critical point in time – the moment to click, subscribe, buy, respond or act.