IT Process Senior Analyst  

Primary Duties/Responsibilities

• Provide level II incident resolution in the functional area of support. Document issue resolution for knowledge transfer as appropriate.
• Partner with functional team subject matter experts and business partners to understand documented requirements. Translate detailed requirements into development and / or configuration to meet the business need in the functional area of focus
• Conduct unit and integration testing of new or changed business/technical processes. Develop business/technical cycle tests for use by stakeholder community. Document all process changes and provide knowledge to relevant stakeholders.
• Evaluate alternative design approaches to determine best-balanced solution. Best-balanced solution is one that satisfies the immediate stakeholder needs, meets system requirements and facilitates subsequent change.
• Assume leadership role in a small size initiative by playing the key contributor, facilitator or group lead.
• Provide developmental software solutions for our stakeholders.

• ​​​​​​Bachelor’s Degree in MIS, Computer Science, Engineering, Technology, Business Administration or related discipline is required. 
• Minimum of 3 - 5-year experience in IT
• 1 year of SAP experience preferred but not required
• Strong knowledge on Visual Basic 6, SQL (Oracle DB), Java, Crystal Reports, Unix, C++
• Knowledge on SAP IT applications preferred but not required
• Ability to understand business processes & needs and deliver efficient & quality service; Ability to explore and implement new processes and solution design across functions and applications; Strong analytical, problem-solving, and communication skills.
• Willing to work on a Mid shift schedule.