Content Specialist
GoTo Company
- South Jakarta, IndonesiaSouth Jakarta, South Jakarta City, Jakarta, IndonesiaSouth JakartaJakartaIndonesiaIndonesia
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
- Translate Driver Care, Customer Care, Driver Core, Non Ops Request and requirement into macros (script and template) and contents (articles) in Internal Help Center (Go-Knowledge and Zendesk) and also external help center ( driver's blog GO-JEK, GO-CAR, GO-BOX and also customer and driver in app help navigation tree and chat bot scenarios)
- Evaluate and improve usefullness of contents
- Liase with video learning creator ( outsourced ) as project manager for video learning requests
Trình độ tối thiểu
Requirements :
- Bachelors Degree from Comunication background;
- Good communication and presentation skills;
- Excellent problem-solving skills;
- Experienced as content creation or copy writer
Tóm tắt công việc
- Trình Độ Công Việc
- Phó Giám Sát/Giám Sát
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Once in a while
- Địa chỉ văn phòng
- South Jakarta, South Jakarta City, Jakarta, Indonesia
- Ngành nghề
- IT and Software
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- https://www.gotocompany.com/en
Về GoTo Company
GoTo Group is the largest digital ecosystem in Indonesia, with a mission to “empower progress” by offering technology infrastructure and solutions that help everyone to access and thrive in the digital economy. GoTo’s ecosystem comprises of on-demand transport, e-commerce, food and grocery delivery, logistics and fulfillment, and financial services through the Gojek, Tokopedia and GoTo Financial platforms.