Assistant Manager Driver Care & Customer Care Content
GoTo Company
- Mampang Prapatan, IndonesiaJl. Kemang Sel. No.99, Bangka, Mampang Prpt., Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12730, IndonesiaMampang PrapatanDaerah Khusus Ibukota JakartaIndonesiaIndonesia
- Toàn thời gianFULL_TIME
Đã hết hạn 7 years ago
2016-12-31T17:00:00+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
- Responsible for 2 content specialist
- Design, Execute, review and improve macros and script for customer and driver care agents
- Designing overall guideline of Script and Macros based on the needs of the organization and the individual
- Align and evaluation of content ease-to-understand
- Lead coordination with Driver care and customer care team related to content
- Developing subordinates improvement according to performance result assesment and gap capability analysis
Trình độ tối thiểu
- Candidate must possess at least a Diploma, Bachelor's Degree,
- At least 3 year(s) of working experience in the related field is required for this position.
- Preferably Supervisor / Coordinators specializing in Training & Development or equivalent.
- Experience as copy writer or content creation for customer service scripts and agents
Tóm tắt công việc
- Trình Độ Công Việc
- Trình độ nhân viên cấp trung bình / cấp quản lý
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Once in a while
- Địa chỉ văn phòng
- Jl. Kemang Sel. No.99, Bangka, Mampang Prpt., Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12730, Indonesia
- Ngành nghề
- IT and Software
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- https://www.gotocompany.com/en
Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.
Về GoTo Company
GoTo Group is the largest digital ecosystem in Indonesia, with a mission to “empower progress” by offering technology infrastructure and solutions that help everyone to access and thrive in the digital economy. GoTo’s ecosystem comprises of on-demand transport, e-commerce, food and grocery delivery, logistics and fulfillment, and financial services through the Gojek, Tokopedia and GoTo Financial platforms.