Team Leader - Know Your Customer (KYC)
GoTo Company
- South Jakarta, IndonesiaPasaraya Blok M Gedung B Lt. 6, Jalan Iskandarsyah II No.7, RW. 2, Melawai, Kebayoran Baru, South Jakarta, Jakarta, IndonesiaSouth JakartaJakartaIndonesiaIndonesia
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
- Handle escalation from Agents.
- Monitor Quality Agent based on KPI target.
- Maintain and develop KYC agent.
- Monitor performance agent KYC.
- Mobile on floor and able to standby to help agent KYC.
Trình độ tối thiểu
- Bachelor's Degree / D3 (Fresh Graduate).
- Computer Literacy (Ms. Excel, Ms. Word, Ms. PowerPoint).
- Possess high learning agility and curiosity.
- Minimum 1-year experience in the same position.
- Good in English (speaking and writing).
- Preferably someone who can be scheduled to work in shifts.
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Once in a while
- Địa chỉ văn phòng
- Pasaraya Blok M Gedung B Lt. 6, Jalan Iskandarsyah II No.7, RW. 2, Melawai, Kebayoran Baru
- Ngành nghề
- IT and Software
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- https://www.gotocompany.com/en
Về GoTo Company
GoTo Group is the largest digital ecosystem in Indonesia, with a mission to “empower progress” by offering technology infrastructure and solutions that help everyone to access and thrive in the digital economy. GoTo’s ecosystem comprises of on-demand transport, e-commerce, food and grocery delivery, logistics and fulfillment, and financial services through the Gojek, Tokopedia and GoTo Financial platforms.