Customer Service Representative | Non-Voice
Gainexpress business management
- undefined, Philippines168 D. Tuazon Cor. N.S. Amoranto Avenue, Maharlika , Maharlikha , 1114 Quezon City , Metro Manila, PhilippinesPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Đã hết hạn 7 years ago
2017-04-22T16:00:00+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
- Effectively manage large amounts of incoming email
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
- Effectively execute e-mail marketing strategy
Trình độ tối thiểu
- Proven customer support experience
- Strong email contact handling skills and active reading
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication skills
- Communicate in english well
- Ability to multi-task, prioritize, and manage time effectively
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Địa chỉ văn phòng
- 168 D. Tuazon Cor. N.S. Amoranto Avenue, Maharlika , Maharlikha , 1114 Quezon City , Metro Manila, Philippines
- Ngành nghề
- Sales and Marketing
- Vị trí đang tuyển
- 5 vị trí tuyển dụng mới
- Trang web
- http://www.gainexpress.com
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Về Gainexpress business management
ABOUT GAINEXPRESS BUSINESS MANAGEMENT
Gainexpress Business Management has been in the industry since 2012 providing companies here and abroad services such as customer service, SEO and social marketing, website maintenance, product content and images creation on sales platforms like ebay, amazon, aliexpress, lazada, website, etc., including maintenance and monitoring.
Why Work at Gainexpress Business Management?
Gainexpress family are loyal, diverse and goal oriented people. We, the people which we call our family, and the company are continuously expanding and growing with an environment that improves corporate performance and raise the quality of work life.