Business Analyst  

Position Summary

• Accountable for analysis, requirements definition, user interfaces, implementation, documentation, testing, communication and process improvement on medium to very complex projects. Ensures continued alignment to project scope. Responsible for providing input to the assessment, design and planning activities. Provides cost effective solutions that allow for rapid product and service introduction, are scalable and enhance the customer experience while maintaining system stability and ensuring data integrity.

Specific Responsibility

• Analyzes and documents internal client business needs and recommends business solutions.
• Accountable for the introduction of processes and system changes for corporate and individual business unit initiatives through the assessment, definition, testing and implementation of business requirements. Coordinates cross-functional implementation activities within team and interfaces with internal client, impacted BUs and vendors.
• Interpret tariffs, contracts and agreements to ensure accurate implementation.
• Provides business and systems expertise and complex support/analysis for problems including resolution, testing, implementation and communication. Includes the authority to engage developers for resolution if necessary. Manages & verifies data conversions.
• Successfully liaises across teams, external partners (where appropriate) to meet goals.

Job Specifications:

• Education: Equivalent Bachelor's degree, ITIL, BABOK
• Work Experience: Minimum 3 years relevant IT experience
• Technical Skills: Strong understanding of computer systems
• Proficient level in use of MS tools
• Strong knowledge on process improvement approaches, project estimating and planning, request analysis and prioritization, and business process design
• 2-3 years experience as soft development BA, in financial industry (preferred but not required).
• Strong familiarity to SDLC process.
• With good client/stakeholder management skills and experience.
• BABOK certification and/or ISO 9001 documentation is advantage but not required.
• Technical writing experience is advantage but not required.