Service Staff  

General Responsibilities

• Ensures that all the important transactions of the department are properly documented and updated in the system promptly.
• Ensures the timely preparation of reports and documents.
• Ensures that all records and files are properly managed for easy retrieval.
• Meets with the superior and other personnel in the department to identify and resolve issues/problems, work activities, projects, and programs as well as existing systems and procedures.
• Answers queries regarding the department’s responsibilities and interfaces with different organizational units.
• Ensures proper handling and care of all accountabilities – computers, printers, office supplies, etc.
• Attends training programs and other company-related activities sponsored by the Human Resource Department to help enhance one’s capability.
• Practices 5S daily in the work area. Maintains good housekeeping in the workplace.
• Safeguards/protect the company’s image.

Specific Responsibilities

• Ensures complete and accurate delivery of all food and beverage item ordered by each customer.
• Does quality control and check presentation of prepared food and beverage before delivering to guests.
• Greets and responds to guest’s questions about Figaro products in the best possible manner.
• Assists guest by suggesting different combinations of food and beverage drinks.
• Helps upsell Figaro products and keeps guests informed on all promos and marketing events in the store.
• Recognizes regular guests and greets them by name.
• Invites all customers to frequently visit the store by showing them warmth and sincere hospitality.
• Constantly check the set-up, appearance, and cleanliness of the dining area as well as the orderliness and cleanliness of the service station, making sure par stock level is maintained.
• Performs other functions and duties assigned by the immediate supervisor.

• With pleasing personality
• Willing to render over-time
• Good Communication skills
• Ability to do multi-task