Famous City Holdings LTD
Famous City Holdings LTD

Customer Service Officer (Mandarin-Cantonese)  

Famous City Holdings LTD

 
  • Pasay, Philippines
    Pasay, Metro Manila, Philippines
    Pasay
    Metro Manila
    Philippines
    Philippines
  • Toàn thời gianFULL_TIME

Đã hết hạn 6 years ago

2017-11-28T16:00:00+00:00
Công việc đã đóng.

Miêu Tả Về Công Việc

  • Attracts potential customers by attending to their product and service queries; suggesting information about Star Cruises products and services.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the issue; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Prepares incident or service reports by collecting and analyzing customer information, cases/facts through various relevant department
  • Contributes to team effort by accomplishing related results as needed.
  • Other related tasks to meet department objective as assigned by his/her superior

Trình độ tối thiểu

  • Graduate of a 4-year course, any field
  • At least 1 year experience in a call center environment, preferably handling Chinese customers.
  • Open to Fresh graduates
  • Proficiency in Microsoft Applications.
  • Willing to work on a shifting schedule, weekends, and holidays.
  • Good command of English, Mandarin, and Cantonese language is needed for the position. Able to read, write, and converse in both Mandarin and Cantonese.

Đặc quyền và lợi ích

  • Paid HolidaysPaid Holidays
  • Paid Vacation LeavePaid Vacation Leave
  • Paid Sick LeavePaid Sick Leave
  • Maternity & Paternity LeaveMaternity & Paternity Leave
  • Paid Bereavement/Family LeavePaid Bereavement/Family Leave
  • Life InsuranceLife Insurance
  • Medical / Health InsuranceMedical / Health Insurance
  • Employee DiscountsEmployee Discounts

Khác

  • Travel Discount

Kỹ năng cần thiết

  • Business Correspondence
  • Problem Sensitivity
  • Email Support
  • Customer Service
  • Communication Skills

Tóm tắt công việc

Trình Độ Công Việc
Mới Tốt Nghiệp/ Trình Độ Tập Sự
Ngành Nghề
Customer Service
Yêu cầu học vấn
Tốt nghiệp Cử nhân
Nhà tuyển dụng trả lời hồ sơ
Often
Địa chỉ văn phòng
Pasay, Metro Manila, Philippines
Ngành nghề
Hospitality
Vị trí đang tuyển
1 vị trí tuyển dụng mới
Trang web
http://www.starcruises.com

Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.

Về Famous City Holdings LTD

Genting Hong Kong Limited is Asia’s leading global cruise company, specifically targeted for high-end consumers. Recognized for its core competences for land and sea-based businesses, Genting Hong Kong comprises of Star Cruises, Dream Cruises, and Crystal Cruises, along with German shipyards MV Werften and Lloyd Werft, including the prominent nightlife brand Zouk, and Resorts World Manila (“RWM”). Located in over 20 locations worldwide, it has its main offices in Australia, China, Germany, India, Indonesia, Japan, Malaysia, the Netherlands, the Philippines, Singapore, Sweden and the United States. The Company anticipates to launch its Global Class Ships which will be run by artificial intelligence and fashioned with an exotic array of leisure, entertainment and dining for amazing cruise experience. Our employees enjoy a dynamic and diverse culture, where they are treated with high esteem. Immense opportunities for accelerated career development and progression are made available for every aspiring individual. Besides, every staff get to enjoy our products and services at attractive rates, along with their friends and families. This is definitely the place you want to be. Join us and let Your Dream Career Set Sail in Genting Hong Kong. ************************ Genting Hong Kong is an Equal Opportunity Employer. All applications received will be treated in strict confidence and be used exclusively for recruitment purpose only. If you are not contacted within four weeks, your application will be retained for a period of 1 year and may be presented for other appropriate positions within this period.

Mọi người cũng ứng tuyển vào

  1. Home

Other Recommended Jobs

Apply jobs in

Job Categories:

Related to your search: