Customer Service Representative | Telco Account | Exportbank Makati
Alorica
- Makati, PhilippinesMakati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- 22.000,00 PHP / monthPHP22000MONTH
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Trình độ tối thiểu
- High school diploma or equivalent
- Proficient in relevant computer applications
- Required language proficiency
- Knowledge of customer service principles and practices
- Good data entry and typing skills
- Problem analysis and problem-solving
- Customer service orientation
- Organizational skills
- Attention to detail
- Adaptability
- Team work
- Stress tolerance
- Resilience
Đặc quyền và lợi ích
- Paid Holidays
- Paid Vacation Leave
- Medical / Health Insurance
- Maternity & Paternity Leave
- Employee Discounts
- Gym Membership
- Free Lunch or Snacks
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Đã tốt nghiệp THPT
- Nhà tuyển dụng trả lời hồ sơ
- Often
- Địa chỉ văn phòng
- Makati, Metro Manila, Philippines
- Ngành nghề
- Business Process Outsourcing
- Vị trí đang tuyển
- 200 vị trí tuyển dụng mới
Về Alorica
Who is Alorica?
It’s pretty simple, really. We’re a company that does one thing—we make lives better…one interaction at a time—for our clients, customers, colleagues and communities. And we do it by relying on our people and leveraging the process, tools and technologies needed to deliver an insanely great customer experience.
Every day, we find new ways to challenge the status quo and deliver innovative solutions—and we have a pretty awesome time doing it, too.
At Alorica, our focus is on creating insanely great experiences for customers—online, on the phone and through social media. We approach it from all sides; from acquisition and sales to customer care, offering a suite of world-class services including customer relationship management and back office support.
We’re proud to passionately serve clients as diverse as we are—including communications, financial services, healthcare, retail and tech companies, many in the Fortune 500. Our team is vast and wide, comprised of more than 100,000 employees in 150 locations across 16 countries around the globe—but we call Orange County, the land of perpetual sunshine and avocado on everything, home.
We’re making lives better…one interaction at a time. We combine passionate people with powerful solutions. Join us and together let’s change the game!