Immigration Liaison  

Duties and Responsibilities

• Receive and handle service initiations for immigration services into the Philippines. Ensure that the application process is handled smoothly and professionally.
• Prepare weekly status report to client HR including updated progress of new application and visa extension, completion of application, etc.
• Closely follow with Immigration Department for updates of each application and to ensure that client HR and the transferees are kept posted on application status.
• Track visa extensions for all assignees of responsible corporate clients in a timely manner. Ensure all expiries are consistently followed up with the assignees and there are no overstays in the Philippines.
• Handle and respond to enquiries from corporate clients with regard to immigration issues not limited to the Philippines.
• Proactively update yourself with the changing immigration laws within the country and counsel client HR on changes in immigration process and policy.

• Graduate of any 4-year course
• At least 2-3 years' experience in customer services or immigration services
• Excellent interpersonal skills
• Strong organizational skills and attention to detail
• Proficient computer skills (MS Word, Excel, PowerPoint, Outlook, Publisher or equivalent)
• Strong communication and presentation skills
• Cultural sensitivity and awareness
• Able to work in a fast-paced environment
• Able to set priorities, manage time and workload, and meet strict deadlines
• Works accurately and with professionalism
• WIith positive and can-do attitude
• Solution-oriented approach to problem-solving and decision-making
• Willing to work in Makati City
• Must be able to start immediately