UX Designer
Ematic Solutions
- Setia Budi, IndonesiaJl. H. R. Rasuna Said, Karet Kuningan, Setia Budi, Kota Jakarta Selatan, DKI Jakarta 12960, IndonesiaSetia BudiDKI JakartaIndonesiaIndonesia
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
Do you love research and working with customers to understand the best outcome and direction of a product? Do you have a passion for building the customer journey? Ematic is looking for UX designers to enhance our qualitative capabilities in understanding our market to create customer-centric enhancements.
The team you will be working with is truly global, thus allowing you to be close to our customers.
Responsibilites include:
- Perform tasks such as contextual wire-framing, usability enhancements, customer journey mapping and the testing of concepts.
- Provide research driven plans to keep the regional offices up to speed.
- Work closely with our Customer Success team and other departments to better understand the needs of the customer by creating ever improving customer feedback loops.
- Ensure our business is part of the Product Development Lifecycle.
Trình độ tối thiểu
- Graduated with a Design or Science related degree.
- 2-3 years of UX design/research experience.
- Experience working in a fast growing and global team.
- Using collaborative tools (JIRA, Slack, etc.) to work with colleagues situate everywhere.
- Significant understanding of qualitative research principles, using workshops, customer surveys and interviewing techniques to drive our customer journey maps.
- Experience developing high-fidelity wireframes and building process flows.
- Working with Product Managers on quantitive research through data analysis to support product initiatives.
- Workshopping personas and proto-personas to understand our customers in all our core regions.
- Fluent in English and Indonesian.
- Familiar with agile methodologies and concepts, as well as the product and software development lifecycle.
- Having a "start-up" mentality.
- Confident in public speaking.
Tóm tắt công việc
- Trình Độ Công Việc
- Phó Giám Sát/Giám Sát
- Ngành Nghề
- IT and Software
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Once in a while
- Địa chỉ văn phòng
- Epiwalk Office Suites 5th floor, Jl. HR Rasuna Said, South Jakarta, Jakarta, Indonesia
- Ngành nghề
- Information Technology / IT
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- http://ematicsolutions.com/
Về Ematic Solutions
Ematic Solutions is one of Singapore's fastest growing startups. We are present in six countries - Singapore, Malaysia, Indonesia, Thailand, Vietnam and the Philippines.
We’re a SaaS provider offering an Email Intelligence Platform that helps digital marketers nimbly build and deploy sophisticated and high-ROI email marketing programs. Our Email Intelligence Platform seamlessly integrates with a company’s Email Service Provider (ESP) and leverages a powerful suite of plug-and-play apps. Our apps have been proven to massively increase conversions by driving database growth and improving customer engagement. Our goal is to make the digital marketer smarter, and you’ll play a role in that relationship.
The Ematic Solutions team is a small group of smart people from different backgrounds, based around the world, and share one passion: helping customers achieve better results. Our first priority is that you fit into our team, as we have a great company culture which often extends to after-work drinks and BBQs. We’re a nimble, flexible and fun group, where your good ideas and initiative can make a difference.