Client Success Associate | Klaseko
Eden Holdings
- Makati, Philippines191 Salcedo, Legazpi Village, Makati, 1229 Kalakhang Maynila, PhilippinesMakatiKalakhang MaynilaPhilippinesPhilippines
- 15.000,00 PHP - 18.000,00 PHP / monthPHP150001800015000MONTH
- Toàn thời gianFULL_TIME
Đã hết hạn 7 years ago
2017-05-12T16:00:00+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
- Manage client onboarding process to Klaseko’s platform
- Provide excellent client experience through phone, email, and in person presentations
- Establish relationships within the client’s organization to track satisfaction levels
- Build and maintain relationship with clients and key personnel within customer companies
- Provide subject matter expertise regarding Klaseko’s product and service offerings
- Work across Klaseko's organization to resolve any client issues in a timely manner
- Escalate and resolve areas of concern as raised by clients
- Alert the sales team to opportunities for futher sales within key clients
- Liaise or work with internal departments to ensure client needs are fulffied effectively
- Participate in Startup Events, EdTech Meetups, and Forums
- Assist team and management as needed
Trình độ tối thiểu
- Good client facing communication to manage project stakeholders (experience in customer service is a plus)
- Good time management and organizational skills
- Must be able to demonstrate aptitude for problem-solving and critical thinking
- Ability to work independently or as part of a team in a fast-paced environment
- Hardworking with a strong work ethic
- Strong interpersonal skills and ability to build rapport with customers
- Ability to do field work
Kỹ năng cần thiết
- Business Correspondence
- Organizing and Planning
- Relationship Management
- Customer Service
- Time Management
- Critical Thinking
- Communication Skills
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Sometimes
- Địa chỉ văn phòng
- 191 Salcedo, Legazpi Village, Makati, 1229 Kalakhang Maynila, Philippines
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Về Eden Holdings
Eden Holdings invests in promising early stage tech startups in Southeast Asia. It has investments in various spaces like E-Commerce, FinTech, Digital Marketing, Online Marketplaces, B2B Solutions, etc.