Assistant Manager | Health and Medical
eData Services Phils., Inc.
- Makati, Philippines17F, Tower 2 - RCBC Plaza, Ayala Avenue, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
The Assistant Manager is responsible for monitoring and ensuring the continuous work flow of the department, assisting in maintaining a balance between manpower, resources and workload.
He/she is also responsible in providing feedback to management with regard to the status of the department regarding revenue, capacity and productivity of staff.
- Monitors work volume, turnaround time, quality and other Service Level Agreement terms and conditions with the client
- Forecasts revenue, production target and ensures the attainability of these targets.
- Handles staffing requirements, selects internal and external applicants for positions needed within the department. Recommendations movements and promotions of staff.
- Prepares manpower plan on a daily, weekly and monthly basis
- Reviews processes and recommends process improvements
- Coordinates with the necessary Support Department for resource requirements (computer, access, materials, manpower)
- Promote staff development through training, coaching, on-the-job training.
- Participates in acquisition of new accounts, handles incubation and deployment of newly acquired accounts in Production.
- Monitors metrics, objectives and prepares production report for Management’s use.
- Implements company policies and procedures and department protocols
- Handles client communication and maintain a harmonious working relationship with clients
Trình độ tối thiểu
- Graduate with a Bachelor’s degree in Health Allied Course (Nursing, Physical Therapy, Medical Technology, Human Biology, Pharmacy, Nutrition etc.)
- Must have CPC Certification
- Minimum of five (5) year Team Lead / Assistant Manager experience gained from a call center or Business Process Outsourcing /Knowledge Process Outsourcing Company.
- Must have experience in Medical Documentation (HIPAA Law, Utilization Review, Impairment Ratings, ICD Codes, CPT Codes, Appeals on the Provider Side)
- Ability to lead and partner successfully with teams, management and client
- High level of integrity, judgment and follow through
Kỹ năng cần thiết
- Medical Industry Knowledge
- Medical Writing
- Operations Management
Khóa học ưa thích
- Nursing
- Medical Technology
- Medicine
Tóm tắt công việc
- Trình Độ Công Việc
- Trình độ nhân viên cấp trung bình / cấp quản lý
- Ngành Nghề
- Health and Medical
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Once in a while
- Địa chỉ văn phòng
- 17F, Tower 2 - RCBC Plaza, Ayala Avenue, Makati, Metro Manila, Philippines
- Ngành nghề
- Business Process Outsourcing
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- https://www.edataservices.com
Về eData Services Phils., Inc.
eData Services is an American owned and operated Health Information Management Company that has been in business for more than 15 years. We employ nearly 600 medical professionals including dozens of Medical Doctors and hundreds of Registered Nurses. We also employ Dentists, Pharmacists, Psychologists, and Registered Physical Therapists.
We deliver customized services to over 500 clients throughout the United States; 24 hours a day, 7 days a week. Our services include:
• Medical Record Summarization
• Dictation Transcription (Medical and Legal)
• Medical Report Editing
• AMA Impairment Ratings
• Comprehensive Medical History Taking by Telephone
• Depo Summaries
• Incoming Mail Processing
• EHR Data Entry
• Utilization Review
• Live, Real-Time Virtual Scribe Services during Exam Encounters
• Live, Real-Time Virtual Medical Services
• Insurance Eligibility, Benefit, and Coverage Verification
• Claim Denial Appeals and other EOB issues
• Securement of Treatment Authorizations
• Patient Scheduling
• Patient Appointment Reminder Calling
• Billing and Collections
• Preparation and Transmission of Referral Letters
• Computerized Physician Order Entry
• Incoming Telephone Call Handling
• Full Telephone Receptionist Services
• Lunch Hour Telephone Coverage
• Claims Submission
• After Hours Telephone Coverage
• Patient Inquiry Handling
We are HIPAA compliant and adhere to all Federal and State laws governing the security of Protected Health Information. All work is exchanged with our clients through encrypted internet connections. We utilize secured Microsoft Azure Cloud and on premise servers to ensure redundancy, speed, and security.
eData’s head office is located in Beverly Hills, California. Our center of operations is located in Taguig.