Virtual Assistant Office Based
eData Services Phils., Inc.
- Taguig City, PhilippinesLe Grand Ave, Fort Bonifacio, Taguig City, Metro Manila, PhilippinesTaguig CityMetro ManilaPhilippinesPhilippines
- 22.000,00 PHP - 25.000,00 PHP / monthPHP220002500022000MONTH
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
The Medical Virtual Assistant is responsible for the delivery of services or projects as contracted by the Client. The services or projects include scheduling and calendar management, verification of insurance coverage and benefits, dealing with correspondences.
- Pre-exam verification of insurance eligibility, benefits and coverage
- Securing treatment authorization
- Submitting claims, responding to claim denials, and resolving EOB issues
- identifying and finding solutions for common billing issues
- Managing the phones by responding to patient inquiries, scheduling, taking pre-exam histories, confirming appointments, and transferring calls to your other staff
- Processing mail by posting it to the EHR and overseeing the appropriate follow-up
Trình độ tối thiểu
What we are looking for:
- Experience in a customer service field in the BPO industry
- Has basic computer knowledge
- Willing to work US hours-graveyard shift
- Excellent communication skills
- Analytical, organized, and systematic
- Process oriented and follow strict timelines
- Able to work with very minimal supervision
- Must be a good team player
- Must be willing to work on-site (McKinley West, Taguig)
Đặc quyền và lợi ích
- Medical / Health Insurance
- Paid Sick Leave
- Performance Bonus
- Recruitment / Signing Bonus
- Life Insurance
- Paid Vacation Leave
- Transportation Allowances
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Once in a while
- Địa chỉ văn phòng
- Le Grand Ave, 1201 Taguig City, Philippines
- Ngành nghề
- Business Process Outsourcing
- Vị trí đang tuyển
- 10 vị trí tuyển dụng mới
- Trang web
- https://www.edataservices.com
Về eData Services Phils., Inc.
eData Services is an American owned and operated Health Information Management Company that has been in business for more than 15 years. We employ nearly 600 medical professionals including dozens of Medical Doctors and hundreds of Registered Nurses. We also employ Dentists, Pharmacists, Psychologists, and Registered Physical Therapists.
We deliver customized services to over 500 clients throughout the United States; 24 hours a day, 7 days a week. Our services include:
• Medical Record Summarization
• Dictation Transcription (Medical and Legal)
• Medical Report Editing
• AMA Impairment Ratings
• Comprehensive Medical History Taking by Telephone
• Depo Summaries
• Incoming Mail Processing
• EHR Data Entry
• Utilization Review
• Live, Real-Time Virtual Scribe Services during Exam Encounters
• Live, Real-Time Virtual Medical Services
• Insurance Eligibility, Benefit, and Coverage Verification
• Claim Denial Appeals and other EOB issues
• Securement of Treatment Authorizations
• Patient Scheduling
• Patient Appointment Reminder Calling
• Billing and Collections
• Preparation and Transmission of Referral Letters
• Computerized Physician Order Entry
• Incoming Telephone Call Handling
• Full Telephone Receptionist Services
• Lunch Hour Telephone Coverage
• Claims Submission
• After Hours Telephone Coverage
• Patient Inquiry Handling
We are HIPAA compliant and adhere to all Federal and State laws governing the security of Protected Health Information. All work is exchanged with our clients through encrypted internet connections. We utilize secured Microsoft Azure Cloud and on premise servers to ensure redundancy, speed, and security.
eData’s head office is located in Beverly Hills, California. Our center of operations is located in Taguig.