Credit and Collections Associate  

Directly reporting to the C&C Supervisor, the Credit and Collection Associate is responsible for receiving cash/check/online collection from the customer and preparing collection report in a timely manner; Conduct collection calls to customer; responsible for updating customer’s contact details. Assist the C&C Supervisor in the overall administration of collection process.

Duties and Responsibilities:

Primary Job Function

• Prepares Daily Cash and Check Deposits
• Prepares Daily Collection Plan (printed AR and copy of DR) for Collection Agent.
• Receives customer’s payment from customer (pick-up)
• Proper collection receipt, official receipt or provisional receipt for issuance/ sending to customer (delivery)

Essential Function

• Coordinate with Accounting Department any direct payments of the customer and other payment posting issues in the system
• Report to C&C Supervisor any major issues affecting collections.
• Reconciles customer disputes pertain to payment of outstanding balances.
• Performs other related duties as required.

• With at least 1 year working knowledge in C&C process
• Experience with common Accounting Software and ERP
• Must be knowledgeable in basic Accounting bank, transactions, Account receivables.
• Amenable to work in Antipolo City.