Customer Success Specialist
EverCommerce
- Manila, PhilippinesManila, Metro Manila, PhilippinesManilaMetro ManilaPhilippinesPhilippinesTELECOMMUTE
- 8.600,00 US$ - 10.800,00 US$ / yearUSD8600108008600YEAR
- Toàn thời gianFULL_TIME
Đã hết hạn 3 years ago
2021-06-26T16:00:00+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
- Maintain a good rapport with customers to provide the best possible service at all times.
- Respond to inquiries and complaints through our ticketing system, Zendesk.
- Identify, research, and resolve customer issues, product concerns or complaints and coordinate with appropriate staff to provide a solution.
- Identify errors and determine what corrective steps need to be taken to resolve.
- Document all interactions in ZenDesk according to company guidelines
- Fully remote work, amenable to night shift (Eastern / Pacific time)
Trình độ tối thiểu
- 1+ years of experience as a detail-oriented Customer Service professional with history of working quickly and efficiently
- Desire to build lasting customer relationships a must, using a "how can I help you?" attitude
- Commitment to adhere to established guidelines, policies and procedures
- Documentation certifying High school/GED completion, or degree from a regionally accredited college/university
- Previous EHR/ Healthcare experience is a plus!
Đặc quyền và lợi ích
Work from Home
Khác
Annual $3,000 bonus
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Often
- Địa chỉ văn phòng
- Manila, Metro Manila, Philippines
- Ngành nghề
- Computer Software / Engineering
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- https://www.evercommerce.com/
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Về EverCommerce
EverCommerce is the leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 500,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals.