Professional Services Engineer  

The Professional Services Engineer is a member of the Professional Services team and is responsible for facilitating data imports for new customers joining our platform and building and maintaining a suite of data import tools. Data is received in many different formats and requires manipulation in order to be imported using our proprietary import tools.

• Own and facilitate patient data import projects over a 2-4 week timeline
• Audit data provided by customer for portability
• Calibrate patient data to documented specifications using Excel and SQL
• Import patient data using proprietary import tools
• Inspect completed import transaction for quality and accuracy
• Conduct follow up and follow through with customers on project status
• Prioritize projects in order of importance, customer timeline, etc.
• Fully remote work, amenable to Eastern/Pacific time (PH night shift)

• Bachelor’s degree in computer science, engineering, or similar field
• Minimum 2 years experience with the command line, Shell, or Terminal
• Minimum 2 years experience coding in Python or higher
• Advanced Microsoft SQL Server, SQLite3, and MySQL experience
• Prior experience with Microsoft Excel functions and macros
• Experience handling protected health information (PHI) strongly preferred
• Experience with Amazon S3 storage preferred