Team Lead - Customer Care
Diavox Network Inc.
- Makati, Philippines, 2241 Chino Roces Avenue, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- 26.000,00 PHP - 28.000,00 PHP / monthPHP260002800026000MONTH
- Toàn thời gianFULL_TIME
Miêu Tả Về Công Việc
We are looking for highly motivated individuals who are willing to take on various tasks such as:
- Manage day-to-day operations of the team
- Develop a strategy to ensure the team will reach their goals for the prescribed period
- Generate reports and timelines
- Provide one-on-one coaching to team members
- Develop and enhance strengths of team members
Trình độ tối thiểu
All applicants must have excellent English communication skills- speaking and writing.
- Team Lead experience in BPO industry (minimum 2 years)
- Experience in Customer Service
- Good organizational skills
- Advanced knowledge of Microsoft applications
- Willing to work Pacific Time Zone (PT)- Mondays - Fridays
Đặc quyền và lợi ích
- Paid Holidays
- Paid Vacation Leave
- Paid Sick Leave
- Performance Bonus
- Transportation Allowances
- Free Lunch or Snacks
- Medical / Health Insurance
Kỹ năng cần thiết
- Sales and Marketing Knowledge
- Communication Skills
- Coaching
- Performance Management
Tóm tắt công việc
- Trình Độ Công Việc
- Phó Giám Sát/Giám Sát
- Ngành Nghề
- Sales and Marketing
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Always
- Địa chỉ văn phòng
- 2241 Chino Roces Avenue , Makati, Metro Manila, Philippines
- Ngành nghề
- Information Technology / IT
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- http://www.diavox.net
Về Diavox Network Inc.
Diavox is an internationally recognized company focused on developing cutting edge voice processing solutions. Our flagship products are Interactive Voice Response Systems (IVRS) and Hospitality Media Gateway with Voice Messaging Solutions (HMG). DiaVox designs, develops and distributes high quality voice processing products to corporate end-users, government facilities and telephone companies in the international marketplace. Diavox provides strong customer support infrastructure across all platforms which have helped develop end-user confidence in the Diavox product line.